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Our client is leading supplier of milk and cream to the top seven retailers in the country. They are currently recruiting for a Key Quality Account Manager and a Quality Account Manager to act as the main point of contact for specific major retailers for all technical related activities. In this high profile position you will build strong technical relationships with the customer to develop joint business plans and strategies. You will play a key role in the overall delivery of clients UK Quality strategy by ensuring that the relevant customer and brand standards and expectations are understood and implemented in both our clients and co-packing sites.
You will hold regular technical and quality reviews with the relevant Customer Technical Managers to ensure on-going compliance to all customer standards are met whilst delivering continuous improvement. You will fully understand and communicate all customer technical requirements and customer codes of practice to all relevant sites (UK and Scandinavia) and co-packers, ensuring that customer specifications are completed accurately, approved, reviewed and issued in a timely manner.
Being fully competent in checking artwork and legal requirements of all labels and claims on both packaging and advertisements you will co-ordinate and attend all technical visit our client sites (both UK and Scandinavia) with or on behalf of the customer. This includes any first productions, site visits, site approval audits and any other audits and visits where necessary.
Ensuring that all customer technical queries and problems are answered and resolved to enable a permanent and satisfactory solution you will support the serious incident team in managing serious incidents and potential product withdrawals.
You will manage the quality and benchmark panelling with the customer, submitting the necessary reports post the panelling sessions and follow up and close out any corrective actions within the required timescales. You will also work closely with the innovation team to ensure that new products comply with the customer's codes of practice and all relevant shelf life, nutritional, raw material and supplier assurance information is available and satisfactory.
The successful candidate will be educated to degree level in a food science or related discipline with significant experience of working in a technical /operational role either in food manufacturing or with a retailer. You must have sound knowledge of food manufacturing and processing techniques along with knowledge of quality management systems, laboratory methods and good manufacturing practice. You will also have experience of working with food legislation and general food labelling requirements
In return you can expect a competitive salary and benefits package and the opportunity to work for a forward thinking, progressive organisation that recognises and rewards talent.
To apply for this position, candidates must be eligible to live and work in the UK
Matchtech is acting as an Employment Business in relation to this vacancy.