You have the chance to join a market leading manufacturer that are growing from strength due to excellent product placement & market share. As the Quality & Technical Lead you will be responsible for leading quality improvements across the supply chain.

Client Details

This market leading organisation have an international presence & manufacturer an array of consumer products into major retailers. Their site in the Coventry area is going through an exciting period of growth & as the as the Quality & Technical Lead you will play a key part in ensuring customer satisfaction.



Description

As the Quality & Technical Lead you have the opportunity to join an exceptionally experienced company with a supportive team that are looking to drive the business forward & continue to improve. You will be a big part of ensuring they maintain their customer satisfaction levels & effectively introduce new & exciting products.

Key responsibilities will include:

Monitor and report on the quality and service from external suppliers of factored goods and raw materials.

Investigate all service and quality issues raised internally or by customers that relate to the suppliers.

Work with the suppliers to develop and implement process improvement plans, whereby they give a clear and sustainable competitive advantage.

Provide feedback on any issues raised including proposed resolution for factored goods.

Monitor performance of suppliers against process improvement plans.

Carry out supplier audits for existing suppliers.

Identify potential new suppliers and carry out supplier audits for potential future suppliers to determine their capability and in turn provide recommendations back to the business.

Use the vendor performance measurement system, carry out regular reviews with the suppliers.

Provide support for the procurement team as part of any negotiation process with suppliers.

Provide support to material control to ensure smooth flow of goods, meeting or exceeding service and quality expectations for suppliers.

Ensure suppliers meet any new or current regulations as defined by the technical department.

Ensure suppliers meet the design requirements consistently, as specified by the design team.

Ensure that Technical Data Sheets, package labels and Material Safety Data Sheets (when applicable) of the products are up-to-date and conform to regulatory requirements.

Work alongside product management and sales to ensure the suppliers can meet product quality and service requirements.

Support the new product introduction process, ensuring goods from external suppliers meet the product and packing specifications.

Work with suppliers to ensure that packaging consistently conforms to specification and is suitable for the outbound supply chain.

Support the documentation of supplier development processes including supplier audits and supplier quality processes.

Monitor the new product development activity of competitors to benchmark and establish opportunities.

Work closely with the Technical and R&D teams to ensure that all aspects of new products meet the high expectations on the typical customer.

Meet health and safety requirements as specified in the Health and Safety policy.

Produce a concise 4 weekly report of progress to ensure that the technical department composite Board Report can be completed on time.

Profile

A Quality Professional, ideally with prior within a FMCG or chemical manufacturing environment & the following:

• Ideally qualified to degree level
• In depth knowledge of formal Quality Management Systems
• Experience of working with overseas suppliers in a supplier development or auditing role would be highly advantageous
• Familiar with ISO9001/14001 ideally with auditing experience
• Ideally experience overseeing management systems & documentation during introducing new products
• Lead Auditor capability

Job Offer

Circa £40,000 - £50,000