Technical Investigator

£28000 per annum
12 Oct 2017
09 Nov 2017
Joseph Harrap
Business Sector
Food Manufacturing
Contract Type
Technical Investigator
£28,000 +
Herefordshire- (commutable from Gloucestershire & Worcestershire)

Love instigating customer complaints? Like dealing with customers and really getting under the skin of issues?

One of the largest companies in their sector are looking for a technical investigator to join their technical team based in Herefordshire. The company are well respected in their sector supplying a range of products in category to variety of business including some of the biggest food manufacturers.

A technical investigator role is an interesting one that doesn't come up very often and will suit people who love dealing with customers, really understanding their issues and working out how and why they have happened. You will be handling complaints and queries from large manufacturing businesses, understanding challenges and then getting on the shop floor to work cross functionally with other departments to create solutions to challenges. In addition to customers you will be looking at quality continuous improvement to work with rejects from production to minimise waste.

Following your investigations you will collating and creating trend analysis to help the site TM and operations manager to improve processes, leading projects to resolve and develop standards.

The role will be ideal for someone who has a strong technical food background with good knowledge of microbiology. Given the level of customer interaction we need to have someone who has a proven track record of dealing with and reducing complaints within a food manufacturing site.

The role is an integral one to the sites technical standards and will offer extensive training for the right person, from an on the job by working closely with the technical manager and also off the job through accredited courses. Aside from the technical knowledge they offer a good benefits package and opportunities within the group.

To apply contact Joseph Harrap on 0117 3252 999

Zest are specialist recruiters with the food and drinks manufacturing industry and Joseph Harrap looks after roles within Technical and Development which are typically, NPD, technical manager, H&S managers, Process managers, QA managers, hygiene managers, NPD manager or new product development managers

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