Customer Service Representative

5 days left

Home Counties
16 Mar 2018
23 Mar 2018
Business Sector
Food Manufacturing
Contract Type

Customer Service Representative

Home Counties

£23,000 - £28,000 plus package

Ref: FMW17877


A globally recognized, leading provider of ingredients, supplying flavours fragrances and other ingredients into many food manufacturers as well as into the beverage, personal care and animal feed industries. 

Key Accountabilities

Communication and interaction with both customers and internal colleagues

Order processing and order management

Forecast and stock management to ensure proper raw material planning and to optimise production capacities

Management of consignment stock and vendor managed inventories

Complaint management

Building relationships with customers, account managers and supply chain

Maintenance of master data

- Taking orders via email and fax for customers

- Checking stock availability and confirming delivery dates for made to order materials

- Coordinating deliveries with the logistics/distribution teams

- Order tracking

- Dealing with returned/replacement goods

- Forecasting

- SAP use

Personal Profile

Good communication skills vital

Experience within the food ingredients sector

Be able to prioritise workload

Accuracy and excellent attention to detail, very well organised – multi tasking is key!

Have the ability to work in a fast paced, vibrant office environment

Enthusiasm, flexibility and an eagerness to learn

Driven, ambitious and self-motivating

Business orientated

Spanish and or French language skills would be advantageous

Fast learner and fast thinker. Work well under time constraints

Be committed, hardworking and a strong team player

Ref Code: FMW17877

To apply, please e-mail in strict confidence, with a comprehensive CV, including salary details, quoting the above reference and for the attention of Lisa Fox to or call 020 8203 1000.

Due to a high volume of responses, we cannot reply to each application individually. If you have not had a response within one week, we are sorry to say your application has not been successful on this occasion. 

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