Customer Service Representative
- Recruiter
- CPA Recruitment
- Location
- Home Counties
- Salary
- £23-28k
- Posted
- 13 Apr 2018
- Closes
- 20 Apr 2018
- Ref
- FMW17877
- Function
- Other Job Function, Sales & Marketing
- Business Sector
- Food Manufacturing
- Contract Type
- Permanent
Customer Service Representative
Home Counties
£23,000 - £28,000 plus package
Ref: FMW17877
Company
A globally recognized, leading provider of ingredients, supplying flavours fragrances and other ingredients into many food manufacturers as well as into the beverage, personal care and animal feed industries.
Key Accountabilities
Communication and interaction with both customers and internal colleagues
Order processing and order management
Forecast and stock management to ensure proper raw material planning and to optimise production capacities
Management of consignment stock and vendor managed inventories
Complaint management
Building relationships with customers, account managers and supply chain
Maintenance of master data
- Taking orders via email and fax for customers
- Checking stock availability and confirming delivery dates for made to order materials
- Coordinating deliveries with the logistics/distribution teams
- Order tracking
- Dealing with returned/replacement goods
- Forecasting
- SAP use
Personal Profile
Good communication skills vital
Experience within the food ingredients sector
Be able to prioritise workload
Accuracy and excellent attention to detail, very well organised – multi tasking is key!
Have the ability to work in a fast paced, vibrant office environment
Enthusiasm, flexibility and an eagerness to learn
Driven, ambitious and self-motivating
Business orientated
Spanish and or French language skills would be advantageous
Fast learner and fast thinker. Work well under time constraints
Be committed, hardworking and a strong team player
Ref Code: FMW17877
To apply, please e-mail in strict confidence, with a comprehensive CV, including salary details, quoting the above reference and for the attention of Lisa Fox to lisa.fox@cparecruitment.com or call 020 8203 1000.
Due to a high volume of responses, we cannot reply to each application individually. If you have not had a response within one week, we are sorry to say your application has not been successful on this occasion.