Technical Administrator

01 May 2018
01 Jun 2018
Business Sector
Food Manufacturing
Contract Type

Location: Direct House, Lancaster Way, Wingates Industrial Park Westhoughton Bolton BL5 3XU

Department: Quality

Job Title: Technical Administrator

Working Term: Full time - Monday-Friday 8:00am-5:00pm

Stateside Foods provides a fantastic environment in which to work and we recognise that our most important resource is our employees.

We offer a large benefits package which includes:

  • Free Gym Membership for you and a family member
  • Free pizza
  • Cycle To Work Scheme
  • Discount on high street brands/cinema tickets/travel and leisure
  • Childcare Vouchers
  • Social Events
  • Secure On Site Car Parking/Bike Sheds
  • Subsidized Canteen
  • Plus more

Main Responsibilities:

  • Completion of all daily/weekly customer complaints, including Retail Link, including: logging all complaints, responding to complaints, and trending complaints data on our systems.
  • To make public the complaints received by both sites to staff in all areas.
  • Completion of Customer Monthly reports.
  • Completion of Monthly Management reports.
  • Completion of weekly Technical KPI report.
  • To trend, report and analyse data such as, Complaints, Non Conformances, GMP audits, and concessions.
  • To perform projects and tasks that is of a reasonable request in line with the QA Department including trending of data, and additional reports.  
  • Creating purchase orders for authorised request forms.
  • To liaise with vendors and request product details where reasonable.
  • Cross referencing invoices against the logged purchase orders.
  • To goods receive orders that have arrived on site within a specified period of time.
  • Signing off invoices for purchased goods ordered through the QA and Technical department.
  • To log spend on the departmental budget.
  • Placing orders received from Departmental Managers for Cleaning, Operating Consumables, PPE and working clothes.
  • To order services for cleaning and for cleaning repairs.
  • To work closely with the Technical Services manager on reasonable projects.
  • To lead monthly complaint review meeting

The Stateside Foods Person:

  • Experience in Administration roles
  • Experience in Microsoft office
  • Organisational skills
  • Inter personal skills
  • Ability to analyse data of any kind

How to Apply: If you are interested in this position please click "apply" or send a CV to

Selected candidates will be invited to interview followed by an immediate start if successful.

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