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Customer Service Representative

Employer
DR Newitt
Location
Manchester, Greater Manchester
Salary
£20k - £26k - Dependent on Experience
Closing date
9 Nov 2018

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Job Details

Customer Service Representative

Manchester Based Role –

My client is a well-established Food Manufacturer seeking to add to their Customer Service team as they experience continued growth. This is an excellent opportunity for someone seeking the next step in their career within the food industry.

Primary Function:

  • Deliver excellent customer experience through effective handling of customer orders, requests and complaints.
  • Develop customer relationships in order to build knowledge of their business and ways of working.
  • Apply customer knowledge to provide a differentiated level of customer service

Key deliverables:

  • Execution of the sales contract
  • Efficient sales order processing (all order types) in accordance with European Operational Procedures.
  • Proactive development of a professional and positive relationship with assigned customers
  • Follow – Up and review contract pricing agreements with Sales Managers
  • Actively contribute to CRM activities of the “ Go to market team”
  • Close cooperation with Sales, CSPI, Supply Chain, Logistics  and Finance

Qualification – Skill Requirements:

  • Relevant Customer Service experience
  • Preferably from a Manufacturing background
  • Excellent communication and telephone skills
  • Able to work independently & Part of a team
  • Fully conversant with Microsoft Office
  • Experience with SAP

Salary:

£20k - £26k Salary – Dependent on Experience

If you are interested in applying for the role, please send your updated CV to thomas.mcglinchey@drnewitt.com or call Thomas McGlinchey on 0161 833 0181.

Company

Job vacancies from DR Newitt DR Newitt provide recruitment services to the UK, Ireland, Middle East and Worldwide FMCG market, including manufacturing, engineering and technical jobs. Established as a recruitment agency in 2002, DR Newitt’s experience of working with customers in these core markets enables us to be a key partner in the job supply chain.DR Newitt delivers permanent, contract and interim recruitment services via specialist divisions for:

  • Executive Management Jobs
  • FMCG Jobs
  • Food Jobs
  • Engineering Jobs
  • Manufacturing Jobs
  • Jobs in Pharmaceutical & Healthcare
  • Scottish Jobs

For your perfect job, call or email us

Edinburgh Office 0131 226 5060 

Manchester Office 0161 833 0181

Email us your CV to register@drnewitt.com

 

Company info
Website
Telephone
0131 226 5060
Location
38 Melville Street
Edinburgh
EH3 7HA
United Kingdom

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