Quality coordinator

Location
Greater London
Salary
£30000 - £35000 per annum
Posted
29 Oct 2018
Closes
26 Nov 2018
Ref
KG/4229
Business Sector
Food Manufacturing
Contract Type
Permanent

Quality coordinator

Location: Greater London
Salary: c £30-35k

An award winning FMCG / food & drink business, their brand is known across the world, their products are exceptional and so is their team. They are continuing to grow and are looking to recruit a quality coordinator to join their high profile Technical & Quality team.

You will need passion and drive and the opportunities are fantastic.

The Candidate:

  • You will be an experienced Compliance and Quality specialist with a real passion for what you do and be experienced in FMCG manufacturing - food / drink
  • You will be a confident communicator with experience of:
    • handling customer and consumer complaints both via mail and telephone
    • recording and monitoring complaint trends
    • escalating investigations with third party suppliers
  • You will be able to demonstrate excellent working knowledge of global food and ingredient regulations, and be able to navigate in the different regulatory environments
  • Previous experience of Artwork development processes
  • Computer literate - use of Word, Excel and PowerPoint

The Role:

 

 

 

  • Focus on global customer service/product enquiries
  • Ensure all customer and consumer complaints are dealt with in a professional and timely manner.
  • Lead any investigations into complaints as necessary with the third-party suppliers and ensure communication is fluid across all relevant parties
  • Advise upon all materials used in the development of new products such that internal & external standards are met.
  • Ensure all pieces of artwork comply to internal policies and market regulations, and advise of any amendments which should be made
  • Stay abreast of labelling legislations
  • Manage formula and product specifications
  • Management of packaging waste regulations
  • Provide detailed advice on company ingredients policy and to provide support developing the policy to accommodate new ingredients and processes.
  • Support new process implementations
  • Regularly reviewing competitors' products in the market

To apply for this exciting opportunity with this brand leading business, please send a copy of your CV quoting ref KG/4229 or call me on 0161 832 7463 / 07399 935 170 for a confidential chat.

 

 

 

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