Retail Technical Manager
Retail Technical Manager
Position: Retail Technical Manager
Location: St Albans
Job type: Full Time, Permanent
Who Are We?
At Burton’s Biscuits Company we are the home of Jammie Dodgers, Maryland Cookies and Wagon Wheels to name just a few! We are incredibly lucky to work in the world of making delicious biscuits! Our Vision is to have a shared Pride and Passion for baking sensational biscuits & snacks that delight our consumers, shoppers and our customers. We’re the only major biscuit manufacturer in the UK to focus solely on biscuits, making us one of the key players in the market. We employ circa 1,800 people around the UK, with the majority of our workforce being based at our three main manufacturing facilities in Llantarnam, Edinburgh and Blackpool. Our head office is based in St. Albans and a subsidiary office is located in Blackpool.
What are we all about?
Here at Burton’s Biscuit Company we pride ourselves on being an employer of choice. Our goal is to support our team in achieving their career goals. We do this by providing a working environment that offers opportunity, support, scope and pace of change. Our culture is the foundation of our business. We are fast paced, agile and fun.
We now have a fantastic permanent full time position to join us at our head office in St Albans, in a key role as our Retail Technical Manager.
We don’t want to bore you with just a Job description about the role we want to tell you what it’s really like to work for us?
So let’s start with ….…
Why work as part of our Quality & Food Safety team?
At Burton’s Biscuits we pride ourselves on many things, but the quality of our products is something that is at the top of our list. When we say ‘we love our products’ we really do. This is why you’ll get to work with some extremely passionate and talented people making sure that everyone who is who tastes one of our amazing products loves them as much as we do.
What does your typical day look like?
It’s safe to say that no two days will ever look the same, looking after our Retailer Branded portfolio for our UK Retailer customers, you will act to ensure that each Retailer Branded product meets the needs of the customer attribute & bench-marking criteria, ensuring appropriate action is taken to investigate any complaints logged, this will involve analysis data and trends across all products and ranges, you’ll work extremely closely with our quality teams at sites during this process.
When you’re not reviewing technical complaints and issues from customers, you might be visiting on of our many customers through the UK attending both technical review meetings and tasting sessions, as well as attending commercials meetings with our account management team.
If you are looking for a fast paced role, where you’ll get deal to work with a variety of stakeholders then this is the role for you.
What are the key ingredients needed for the role?
You will need to have experience working as a Technical Manager within food, it is also essential that you have worked within the UK supermarket retail sector. Ideally with a relevant degree or education in a Food or Sciences related subject.
Final part of the mix.
To be successful in this role at Burton’s you’ll need fantastic communication & rapport building skills, a big part of this role is presenting key data so you will need to be skilled in MS PowerPoint. Perhaps an even more important skill will be your ability to interpret and analyse data, for this reason advanced excel skills will be required.
While this role is based from our head office in St Albans, it will require travel to client’s sites and some overnight stays will be required. We still want to offer a happy work life balance, so when you are having those busy weeks, we’ll be happy to offer some flexible working from home.
What do we offer in return?
We offer a competitive salary package, car allowance (c. £6K), company pension, 25 days holiday, company performance bonus, private healthcare for yourself and a partner. Plus a fantastic office environment, free parking, great people and lots of Biscuits.
If you are looking for a new challenge in a fun, fast paced and progressive business then we have the opportunity for you!!
If you are ready to begin a career with real bite we would love to hear from you so apply now by clicking the link below.