Technical Support Officer

Technical Support Officer
Buckinghamshire
£25,000 - £35,000

Fancy a new role with a lively and trendy food manufacturer?
What about a business that is continuously evolving and long standing in the food industry?

Culture is important so with the right attitude and mindset you'll fit right in!

As the Technical Support Officer you will be working with a talented Quality and Technical team, supporting the commercial team and the key contact relating to technical intelligence and data across the business.

The key responsibilities will include reviews of customer KPI's, leader of customer code of practices and ensuring that high standards are adhered to, analysis of customer requirements and recommendations, point of contact for Food Safety matters during customer visits, audit trends in the market and liaise with the commercial team, completion and update of customer specifications and consumer complaint management, corrective action and resolutions.

The successful candidate must have food manufacturing experience, knowledge of HACCP and exposure to BRC and retailers would be advantageous.
Good communication skills are vital for this role in order to liaise with members of staff and customers.
The position will suit a forward thinking and self-motivated individual who works well in a team and with a keen passion for delivering the best customer service!

This is a great opportunity and if you feel you meet the above criteria then click apply - alternatively you can send through your C.V to Natasha - nm@zestfoodjobs.co.uk or phone 01780 483 999.

Technical Support, Technical Assistant, Technical Co-Ordinator, Technical Officer, Technical Administrator, Specifications Technologists, Specifications Writer, Specifications Manager, Specifications Officer, Product Specifications, Spec Tech, Ambient, Chilled, Fresh Produce, Frozen, Bakery, Beverages, Meat, Poultry, Ready Meals, Sauces