Branch Hospitality Manager / Retail Manager
Looking for an exciting Branch Hospitality Manager / Retail Manager role?
This leading luxury brand Company, based in York, are looking for a candidate who will ensure the delivery of a special retail experience for every customer.
- You will be an ambassador with passion and pride of brand values and provide credible, inspirational leadership.
- Oversee operational excellence, maximising results and achieving KPI's.
- Create and maintain a dynamic, high performing team who hold their customers centre stage.
- Ensure excellent customer service to ensure customers are given a special experience
- Lead and inspire teams to look for opportunities to improve efficiencies.
- Set a strong realistic budget.
- Ensure the delivery of a financial objectives:
- Deliver on KPI's & develop senior teams to deliver on KPI's.
- Identify opportunities to drive commercial growth.
- Develop a high performing team by being an inspirational coach and mentor.
- Set high standards of training throughout all departments: Managers, Team and Product
- Provide strong leadership to enable the delivery through change.
- Train and develop teams to deliver the luxury experience
The Ideal Candidate:
- Effective leadership and excellent people skills
- Excellent commercial awareness and business acumen
- Passion for delivering exceptional customer service
- Confident in managing the governance of H&S/FS
- Effective time management and prioritisation
- Relevant retail / hospitality catering experience
- Food Safety and Health & Safety qualifications
- Setting & managing budgets
Hours of Work: 3 days out of 7, working on a rota basis (with regular working hours) likely to include one weekend day every week
This will be fixed term for 6 months with every opportunity and possibility as a perm role.
Salary: £38,000 +excellent benefits
To Apply: Please press the 'Apply' button
This may be of interest to: Boutique, Independent, Restaurant, Luxury, Hospitality and Catering Manager, Retail Manager, Store Manager, Branch Manager, General Manager, Department Manager, Floor Manager, Sales Manager, Job Share, York, North Yorkshire