Logistics Account Manager
A leading multisite FMCG manufacturer with ambitious growth plans for 2019 and beyond.
Reporting to the Supply Chain Lead you will be responsible for managing the faultless movement of materials E2E through the supply chain. You will manage the co packers, logistics service providers, transport and work collaboratively with the customer base across the UK/IRE.
Keep the overview and manage the links between customer, sales, customer service, logistics execution and supply chain planning / inventory management
Manage the relationship with involved warehouses via regular operational reviews and solid service level agreements
Owner of subcontracting or 3rd party manufacturing processing
Lead 3RD Party tenders with logistic providers & co-packers
Customer relationship management with Supply Chain counterparts in order to balance customer needs with internal logistical possibilities and vice versa
Grow with the customer and work to get more customer insights which can be used for Demand Planning (customer collaboration)
Managing all Customer ordering has been processed including Returns
Track and check invoices provided for external service
Ensure that all causes to orders to cash process failures are identified and tracked
Owner of On time in full (OTIF) performance, working proactively to deliver sustainable root cause solutions, interfacing with relevant parties to agree corrective action plans
Optimize/Harmonize the Logistical Processes in order to offer commercial attractive proposals to the customer/logistic service providers and to realize optimal service delivery against lowest possible costs
Analyze end-to-end logistical processes and KPI’s in order to understand bottlenecks and opportunities for improvement
Ideally degree educated
At least 4-5 years of relevant working experience in Customer Service /Supply Chain / Plan & Deliver
Proven Financial acumen
Previous experience in a Customer Operations or Customer Service & Logistics assignment within an FMCG would be ideal
Knowledge/experience working cross functionally
SAP – OTC experience
Strong communication skills
Analytic with attention to detail
Competent in generating and maintaining BW and BI reports
About Mackenzie Jones
At Mackenzie Jones we connect people within FMCG Food and Drink businesses. We connect talented candidates with exciting Marketing opportunities.
We manage permanent and interim assignments both in the UK and internationally. Opportunities range from £40k to £90k for permanent roles, and £250 to £1,200 a day for interim assignments.
If you need a recruitment partner with a different outlook, one that delivers results whilst building long-term relationships, then we should talk. Or alternatively, if you are considering that next step in your Marketing career, get in touch to see how we can help you achieve your goals.
Apply for Logistics Account Manager
Already uploaded your CV? Sign in to apply instantly