Logistics Account Manager

West Sussex
c£50k - £60k +car allowance, bonus, healthcare, pension and more
12 Feb 2019
12 Mar 2019
Business Sector
Food Manufacturing
Contract Type

The Organisation


A leading multisite FMCG manufacturer with ambitious growth plans for 2019 and beyond.


The Role


Reporting to the Supply Chain Lead you will be responsible for managing the faultless movement of materials E2E through the supply chain. You will manage the co packers, logistics service providers, transport and work collaboratively with the customer base across the UK/IRE.

Keep the overview and manage the links between customer, sales, customer service, logistics execution and supply chain planning / inventory management

Manage the relationship with involved warehouses via regular operational reviews and solid service level agreements

Owner of subcontracting or 3rd party manufacturing processing

Lead 3RD Party tenders with logistic providers & co-packers

Customer relationship management with Supply Chain counterparts in order to balance customer needs with internal logistical possibilities and vice versa

Grow with the customer and work to get more customer insights which can be used for Demand Planning (customer collaboration)

Managing all Customer ordering has been processed including Returns

Track and check invoices provided for external service

Ensure that all causes to orders to cash process failures are identified and tracked

Owner of On time in full (OTIF) performance, working proactively to deliver sustainable root cause solutions, interfacing with relevant parties to agree corrective action plans

Optimize/Harmonize the Logistical Processes in order to offer commercial attractive proposals to the customer/logistic service providers and to realize optimal service delivery against lowest possible costs

Analyze end-to-end logistical processes and KPI’s in order to understand bottlenecks and opportunities for improvement


The Candidate


Ideally degree educated

At least 4-5 years of relevant working experience in Customer Service /Supply Chain / Plan & Deliver

Proven Financial acumen

Previous experience in a Customer Operations or Customer Service & Logistics assignment within an FMCG would be ideal

Knowledge/experience working cross functionally

SAP – OTC experience


Strong communication skills

Analytic with attention to detail

Competent in generating and maintaining BW and BI reports


About Mackenzie Jones

At Mackenzie Jones we connect people within FMCG Food and Drink businesses. We connect talented candidates with exciting Marketing opportunities. 
We manage permanent and interim assignments both in the UK and internationally. Opportunities range from £40k to £90k for permanent roles, and £250 to £1,200 a day for interim assignments. 
If you need a recruitment partner with a different outlook, one that delivers results whilst building long-term relationships, then we should talk. Or alternatively, if you are considering that next step in your Marketing career, get in touch to see how we can help you achieve your goals. 

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