CPA Recruitment - Technical Jobs

Technical Services Officer

Location
London (West), London (Greater)
Salary
£25,000-£27,500
Posted
04 Apr 2019
Closes
04 May 2019
Ref
FMW38275
Business Sector
Food Manufacturing
Contract Type
Permanent

Technical Services Officer

West London

£25,000-£27,500

Key role in ensuring the company’s products are safe, legal, authentic and to the highest possible standard of quality

Key Accountabilities

  • Maintaining the Company’s customer complaint system, logging in complaints and following up investigations together with corrective actions and closure. Feeding back information to the customer in a professional and timely manner. Customer complaint analysis and trending
  • Maintaining the raw material specification and raw material risk assessment systems, ensuring that all raw material and third party product specs and HACCP are accurate and up to date
  • Maintaining the supplier approval and monitoring system, approval of new suppliers and performance monitoring and trending
  • Liaising with NPD to produce new product specifications and artwork briefs.
  • Keeping finished product specifications up to date, both in the company format and in customer formats and/or platforms as required
  • Creating and approving internal product labels 
  • Periodic reporting  and investigation for Horizon scan alerts
  • Internal audits and GMP audits, traceability exercises
  • Assist with third party audits as required

Person Profile

  • Food technology degree level or equivalent
  • Good level of computer & system literacy
  • Understanding of technical processes including HACCP and allergen management
  • Excellent attention to detail and organisational skills
  • Internal and external auditing experience is desirable

FMW38275

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