Telesales/Customer Service Operator

CPA Recruitment
West London/Home Counties
Up to £25K (according to experience)
Closing date
6 Oct 2019

View more

Sales & Marketing
Business Sector
Food Manufacturing
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Our client are a large distributor of drinks, their products include wines, spirits, beers and soft drinks.  They aim to provide excellent customer service along with their large and complex catalogue of products.

Key Accountabilities:

  • Building relationships with weekly customers, being a regular point of contact
  • To ensure high standards of customer services, taking and inputting orders efficiently and accurately.
  • To have a clear and personable telephone manner.
  • Take ownership of solving customer issues through pro-active customer service.
  • To retain strong relationships with account managers, helping them in acquiring new business
  • Understanding the need to target specific customers with products that are relevant to them.
  • Responsible for certain administration duties within the office integral to customer ordering
  • Liaison with distribution team for delivery queries

Personal Profile

  • Excellent Customer Service Skills
  • Use of Microsoft Excel for spreadsheets and records
  • Ability to use the in house database
  • Good team work skills
  • Good communication and relationship building skills
  • Good product knowledge

Ref Code: FMW38726

To apply, please e-mail in strict confidence, with a comprehensive CV, including salary details, quoting the reference and for the attention of Lisa Fox to or call 020 8203 1000.

Due to a high volume of responses, we cannot reply to each application individually. If you have not had a response within one week, we are sorry to say your application has not been successful on this occasion.

International specialists in the provision of practical recruitment and resourcing solutions, across every sector of the food and drink industry, CPA Recruitment is a name synonymous with quality and service, as well as being a business that’s justifiably proud of its well earned reputation.

Offering a global capability, we’re able to draw on an unrivalled wealth of in-house expertise and are clearly acknowledged as one of the market leaders in our field.

Highly respected in the food & drink industry, we are dedicated to building partnerships in business, with both clients and candidates that bring, mutual benefits to all parties, on a long term basis.

With twenty year’s experience, we have grown a talented team of consultants, whose knowledge and experience and expertise of the food and drink recruitment market guarantees that success will be at your disposal to achieve your recruitment objective.

We are renowned for providing bespoke solutions, with in-built flexibility and have a long and successful history of handling both UK and overseas assignments, at all levels, on behalf of a loyal and growing client base – ranging from global blue-chip organisations to independent enterprises.

Contact Us
  • Eclipse House
  • 20 Sandown Road
  • WD24 7AE
  • GB
  • 020 8203 1000
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