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Technical Services Manager

Employer
Bakkavor
Location
Harrow, North West London
Salary
Up to £47,000
Closing date
9 Oct 2019

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Contract Type
Permanent
Function
Quality Assurance, Technical
Business Sector
Food Manufacturing

Job Details

Technical Services Manager

Job Description

A fantastic opportunity for a Technical Services Manager to join our Harrow team. The purpose of this role will include managing the Technical Services function for the site, including, Raw Materials, Packing control, Quality Systems and Technical Administration. This role also provides both interface and effective communication to enhance customer or supplier’s perception of Bakkavor.

We are bursting with pride here at Pizza Harrow, our Employee Engagement is fantastic, and we have scored 98% above the General Industry norm in our Employee engagement Survey in 2017. We put a huge focus on our Corporate Social Responsibility, and as such, we have low Employee Turnover at Bakkavor Pizza Harrow, and we have also won Group Employee Forum of the year award, as well as Good Neighbour Award for our community work.

  • To manage the Raw Materials operation on site ensuring all raw materials are assessed for compliance to internal and customer standards from development through to launch. To ensure that raw material compliance are regularly reviewed and approval status is maintained and to ensure information required during 3rd party audits is maintained and available.
  • To manage and develop the Quality Management System across the entire business ensuring that all QMS documentation is up to date, relevant & controlled and meets the requirements of legislation, industry standards, Bakkavor and all customers.
  • To manage Customer Complaints effectively ensuring all complaints are logged, investigated as appropriate and effective responses are completed in a timely manner.

Company

We’re the biggest name you’ve never heard of. You’ve probably eaten our food. You just didn’t realise it. Because as global leaders in the fresh prepared food industry, we create innovative products, including meals, soups, dips, salads, desserts, pizzas and breads for Tesco, M&S, Sainsbury’s and Waitrose in the UK. In the US our customers include Harris Teeter and Home Chef and in China, we make food for Starbucks, Yum! and Pret.

We’re ambitious. We’re full of ideas and we’re ready for more people to join us who share our passion for quality.

 

Company info
Website

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