Technical Manager responsible for Quality.
- Employer
- Luscombe Drinks Ltd
- Location
- Buckfastleigh, Devon
- Salary
- £25,000 to £40,000 dependent upon experience
- Closing date
- 1 Nov 2019
View more
- Contract Type
- Permanent
- Function
- Environmental, Health & Safety, Hygiene, Quality Assurance, Technical
- Business Sector
- Food Manufacturing
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Technical Manager
Reports to Chairman/Founder
Interface with NPD
Technical Processes
- Responsible for GMP based technical processes including standard deviation
- Development of SOP for all aspects of technical processes
- Ensuring process flows meet customer expectation
- HACCP
- Monthly reporting on KPI’S
- Involved in standard reporting of raw materials to ensure compliance and consistency
- Establish processes to ensure all specifications and recipes are up to date
- Technical Project management
- Knowledge of pasteurising
- Supply mgt – approval of new suppliers
- Data analysis and statistical interpretation
Customer Complaints
- Management, investigations, and root cause management reporting on all customer complaints leading to
- Written responses
- Complaint analysis and trends
- Provide action plans for reduction and lead on initiatives
Accreditation for Salsa and BRC
- Owner of technical audits both running audits and managing
- Maintain salsa accreditation
- Develop processes in conjunction with BRC standards
Standard Operating Procedures/Process
- Is able to review these and make recommendations for improvement
- Liaises with all operational functions on SOP’s
- Is capable of leading internal teams on specific process changes/proposals and provide technical guidance
Site Visitor/ contractor responsibility
- Always leads on any technical visits
- Provides assistance as required on other company visitors
- Manages effectively 3rd party contractors (ie pest control)
Customer / Technical/sales/ NPD/ suppliers
- Lead technical customer visits and participate as required in site visits
- Communicate with customers both verbally, via presentations and written
- As required to attend technical meetings at supplier and customer premises
- Provide technical support to NPD and Sales as required
- Liaison with Head of NPD
- Provides adequate information to NPD and Buying on Supply Management to include supplier approval
Food Safety /Quality/
- Responsible for legal compliance on food safety regulations
- Maintain and improve QMS
- Ensures all SOP’s comply with food safety and quality attributes
- Is responsible for all product specifications that exist and any amendments that are made
Responsible for – Technical Lab/staff and equipment
- Management and reporting of sampling and testing
- Compliant with calibration of all Lab equipment
- Develops method for Raw Material testing and reporting
- Develops positive release of Raw materials
- Ensures Lab staff carry out all admin duties effectively
Project Requirements
- Provides clear technical direction for any NPD/Process/System changes
- Manages technical resource within budgetary requirements
- Is able to demonstrate benefits or potential risks for any project proposal
- Ensures that there is effective communication and therefore contribution to all projects
Key Attributes
- Good communication skills in all areas
- Ability to work unsupervised
- Able to make contributions to the Operations Management Team
- Excellent IT skills
- The ability to interface with customers
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