IT Support Analyst- 1st / 2nd Line support- 12 MONTH CONTRACT

DR Newitt
Closing date
17 Nov 2019

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Other Job Function
Business Sector
Food Manufacturing
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Our client is a successful and well-established Food Manufacturer and a market leader. With an impressive range of customers in place now is an excellent time to build on your skill set with this progressive company.



You'll be joining a growing IT department to meet the needs of the business through the effective operation and control of the IT Infrastructure by working on the hardware, software, stored data and equipment within wide and local area networks.


• Contributing to relevant projects and activities as requested by the IT Support Engineer

• Assisting with IT production systems support

• User setup and support, Microsoft Active Directory, Office365, Office, Duo, Sophos A/V

• Support user mobile and fixed line telephony Carrying out agreed operational procedures (of a routine nature) and contributing to maintenance, installation and problem resolution, including network configuration, installation and maintenance

• Using network management tools to collect and report on network load and performance statistics

• Using system management tools to collect and report on server load, performance and capacity statistics

• Contributing to the implementation of maintenance and installation work

• Using standard procedures and tools to carry out defined systems backups, restoring data where necessary

• Identifying operational problems and contributing to their resolution

• Developing training and operational support materials

Key skills Required

• Desktop software and hardware

• Server software and hardware

• Basic networking

• Ability to communicate effectively at all levels of the business Associate

• Windows Server administration

• Networking fundamentals

• Security fundamentals

• Mobility and Mobile device fundamentals

• Cloud fundamentals


• Production or manufacturing environment experience

• Windows Desktop 7, 10

• Office365

• SharePoint

• Microsoft Office, Skype for Business, OneDrive

MON-FRI 8am-5pm

Apply now as interviews are happening over the next couple of weeks.

Job vacancies from DR Newitt DR Newitt provide recruitment services to the UK, Ireland, Middle East and Worldwide FMCG market, including manufacturing, engineering and technical jobs. Established as a recruitment agency in 2002, DR Newitt’s experience of working with customers in these core markets enables us to be a key partner in the job supply chain.DR Newitt delivers permanent, contract and interim recruitment services via specialist divisions for:

  • Executive Management Jobs
  • FMCG Jobs
  • Food Jobs
  • Engineering Jobs
  • Manufacturing Jobs
  • Jobs in Pharmaceutical & Healthcare
  • Scottish Jobs

For your perfect job, call or email us

Edinburgh Office 0131 226 5060 

Manchester Office 0161 833 0181

Email us your CV to


Contact Us
  • 38 Melville Street
  • Edinburgh
  • EH3 7HA
  • GB
  • 0131 226 5060
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