CPA Recruitment

Customer Services Assistants Key Accounts

Leeds, West Yorkshire
08 Nov 2019
08 Dec 2019
Business Sector
Food Manufacturing
Contract Type

Customer Services Key Accounts



Ref code: FMW38673


One of the world's largest ingredient distributors, our client supplies an extensive portfolio of speciality products for an increasing variety of industrial applications.  Exciting opportunity for a customer services professional to provide and excel in all aspects of customer service for existing and prospective clients.

Key Accountabilities

  • Effectively communicate between the customer and internal functions to ensure requirements are fulfilled
  • Analysing of data and reports.
  • Receive and process customer orders.
  • Receive and process customer enquiries
  • Input, update and manage customer price agreements
  • Update customer records
  • Liaise with key account managers
  • Coordination of RFQ's and customer tenders
  • General administration
  • Ensure all customer correspondence is dealt with by the appropriate department within the required timescales

Personal Profile

  • Excellent customer service skills
  • Use of Microsoft computer software
  • Good team work skills
  • Good communication and relationship building skills
  • Good product knowledge
  • NVQ customer service level 2 or 3
  • Ability to prioritise & problem solve, ability to multitask



Ref Code: FMW38673

To apply, please e-mail in strict confidence, with a comprehensive CV, including salary details, quoting the reference and for the attention of Lisa Fox.

Due to a high volume of responses, we cannot reply to each application individually. If you have not had a response within one week, we are sorry to say your application has not been successful on this occasion.

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