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Quality Control Team Member (Trial Member)

Suma Wholefoods
Elland, West Yorkshire
£33,113.60 per annum pro rata
Closing date
15 Mar 2021

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Quality Assurance
Business Sector
Other Business Sector
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Job Details

Suma Quality Control Team Member Trial Member

Elland, West Yorkshire (potential for some home-working)

Salary (equal pay salary): £15.92 per hour £33,113.60 per annum pro rata.

Hours: Full time (40 or 32 hours per week)

Function and Scope of the job

You will be part of the Suma Quality Control team and help ensure that Suma has sufficient and rigorous systems and procedures in place to provide ‘due diligence’ in our handling of food products.  To champion other aspects of quality within the Suma Brand products range.

Help ensure the team is up to date with industry best practice and is subject to continual improvement and training.  In addition you will take a risk-based view of the quality control systems at Suma and be able to prioritise QC projects, work and audits along side day to day tasks.

Suma members are expected to be flexible and understand the principles of working within a worker’s co-operative. There will be opportunities and expectations for trial members to gain an understanding and experience of other areas of the business as appropriate.

This position will be based on getting a full understanding of the team and Suma’s requirements, and is intended to be a pathway to Coordinating the team.

Main Responsibilities:

1.Ensure all aspects of Food Safety Legislation is adhered to at all times. 2.Keep up to date with changes in legislation and codes of practice. 3.Be Suma’s main contact with the Trading Standards, Environmental Health and Food Standards Agency.  Deal with queries, complaints and routine testing. 4.Accompany all onsite audits with the Soil Association, customers and other relevant bodies. 5.Ensure the pest control systems in place are monitored to maintain a hygienic warehouse with no risk of infestation or contamination. 6.Monitor internal weekly audits and follow up any issues. 7.Update and follow HACCP principles. 8.Ensure Suma can provide adequate information to customers and other relevant parties who require documentation and certificates relating to our products or quality systems. 9.Own and manage the product recall procedure. 10.Arrange and monitor pre-approval systems for Suma Brand suppliers, and commodity suppliers and undertake audits. 11.Monitor budgets, person days and financial expenditure. 12.Take part in training, ensuring it is adequate and up to date. 13.Effectively delegate tasks amongst the team. 14.Ensure that Suma is compliant with all legislation codes and logos which are relevant or which it subscribes to. 15.Arrange team meetings, produce and manage action points and provide brief minutes.  Arrange the weekly team rota and holiday rota. 16.Work on the Suma Quality Control Business plan in line with current strategy. 17.Attend meetings with other relevant team/coordinators to discuss cross-departmental issues. 18.Attend court if/when necessary.  


Job Requirements in Relation to the Suma Member Job Description

  1. Suma members multi-skill, they actively seek out training and development to enable them to take on roles in both office and non-office areas (where practical and reasonable)
  • Track your own personal development, seek feedback from team members and complete action points set at your job/team reviews
  • Willingness to undertake further training and development



  1. Suma members see the bigger picture. They have a broad knowledge of Suma and understand the wider business environment.
  • Enthusiastic and committed to Suma
  • Attend and input into team meetings
  • Read and respond to communications from other team members
  • An awareness of who our customers and end users are and how our Products fit within the external market



  1. Suma members put in more than they take out. They work for the collective good, actively promoting cooperative values.
  • Be proactive in volunteering to take on work within your skill set and seeking training to enable you to take on a wide range of tasks



  1. Suma members communicate openly and honestly. They are professional and approachable, endeavouring to understand the viewpoint of others.
  • Diplomatic and assertive team working
  • Communicate to the team on issues, share ideas, seek out and give feedback
  • A good understanding of different customer types



  1. Suma members actively seek out responsibility. They self-manage and involve themselves in the management and development of their business.
  • Ensure that tasks you are responsible for are completed in a timely manner, either by yourself or by seeking agreement to pass on the work



  1. Suma members are flexible. They are responsive to the changing needs of their business.
  • Be responsive to the changing needs of the team – be prepared to provide cover for other team members if needed
  • Able to prioritise and work to a deadline



  1. Suma members are hardworking and have a can-do attitude. They monitor both the quality of their work and their productivity to ensure they meet member standard.
  • Take a flexible and self-motivated approach to work
  • Able to work independently
  • Use self-reflection and peer feedback for continuous improvement

Job Requirements

  • Experience in Quality/Technical Control in the food sector
  • A qualification in the principles of HACCP
  • Food Hygiene auditing experience
  • Strong communication skills
  • Knowledge of implementing and maintaining BRC certification
  • Strong computer literacy - Word, Excel, Outlook
  • Ability to operate routines and maintain filing systems
  • Knowledge of the wholefoods market
  • Experience of traceability and documentation

Personal Specification

  • Enthusiasm for cooperative working
  • Articulate and numerate
  • Work effectively under stress
  • Assertive
  • Willingness to work under direction
  • High attention to detail
  • Able to work well within a team
  • Flexible
  • Self-motivated


Trial Membership will last nine months, which includes a three-month probationary period. At the end of Trial Membership you will be assessed and either attain membership or end your employment at Suma.

Notice period
Not applicable - if you wish to stand down as a Trial Member you would end your employment with Suma and only the notice period stipulated in your contract would apply.


The Quality Control department is part of Suma’s Services Zone, coordinated by the Services Ops Coordinator and Services People Development Coordinator.    

Performance Management
You will be performing a number of more specific roles as a Trial Member of Quality Control and these roles will have their own targets and be measured against individual job descriptions. These will be collected together with any other supporting evidence such as tour feedback and project work to be considered together in 4 trial member reviews over the course of your nine-month trial.
Your People Coordinator will gather feedback for these reviews, and feedback will come from coordinators and co-workers.

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