Customer Account Executive – Mandarin Speaking

Employer
b3 jobs
Location
Surrey
Salary
£23,000 - £25,000
Closing date
26 May 2021

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Job Details

Customer Account Executive – Mandarin Speaking

Job ref: 62836 | £23,000 - £25,000 | Surrey

The company

This global business provides recognised food safety audits, inspections, and consulting services to allow food and beverage manufacturers’ internal quality and safety standards to realise their highest potential.

The job

The business is looking to employ a Customer Account Executive who will maintain clientele database records and scheduling information for the business services such as consulting, inspections, and audits.

Core duties:

  • Assist clients from the first point of contact to arranging the dates for audits, inspections, training, or consulting.
  • Keep a line of communication with clients to ensure that scheduling and facility information is up to date.
  • Maintain scheduling information on Client Portals or shared files.
  • Respond to customer, colleague, and other queries in a timely manner.
  • Work alongside Resource Managers to review calendars on a regular basis.
  • Ensuring inspections are scheduled, in line with customer or scheme deadline requirements.
  • Liaise with the Finance Team to ensure past due accounts are not scheduled for inspections.

Your experience

You will be highly organised, a strong communicator (verbal and written) plus previous experience in a customer administration or customer services related role.

Ideally educated to an A-Level standard or equivalent, you will have excellent IT skills including Microsoft Office and data entry/database systems.

You will also have good customer service skills and fluency in Mandarin (Chinese language) is essential.

More details

The role is based in Surrey and is paying £23,000 - £25,000 depending on previous experience.

How to apply

If this really sounds like you and you want to be considered for the Customer Account Executive job, please click the Apply button.

What happens next?

On applying for this job, you consent to b3 jobs ltd holding your details on file to be able to contact you about your job search, for full details of our GDPR policy, please refer to the b3 jobs website. We aim to contact you within 24 hours on the assumption that your credentials fit the requirements for the role.

b3 jobs is a professional, friendly, and progressive food recruitment consultancy established in 2000 dedicated to the food manufacturing industry. We are a market leader for permanent jobs within food and drink manufacturing throughout the UK. All our consultants have considerable recruitment experience so you can be confident they have your best interests at heart when finding the perfect job for you.

Alternate job titles

Customer Service Advisor | Customer Account Manager | Customer Coordinator | Customer Account Executive | Customer Admin Assistant | Customer Services Jobs | Surrey

Company

Since 2000, b3 jobs has been helping to further 1000s of people’s careers within the food manufacturing industry, throughout the whole of the UK. As one of the leading specialist food manufacturing recruitment agencies, b3 jobs cover all disciplines both permanent and interim and from graduates to MD’s,

Our core values are always:

  • to find the very best job for you - not us!
  • to give you friendly, ethical, honest and expert recruitment services
  • to advise and not pressurise, so that you can make the right decisions for you

We genuinely strive to provide you with what you want – a job that not only offers the salary you’re after, but also the career progression and job satisfaction that makes going to work all the more worthwhile. Enough trumpet blowing though – visit our website to read just some of our happy previous candidate testimonials - we are more than happy to let our reputation precede us!

For a full up to date list of our jobs, visit www.b3jobs.co.uk

Graduates 2020

If you are graduating soon and looking for your first job in food manufacturing, have a look at our Graduate Resource Hub on the b3 jobs website.

https://www.b3jobs.co.uk/graduates

Here you will find everything you need to get started on searching for a new position, from CV and cover letter writing tips, sample food industry job descriptions, informative and entertaining blog posts, useful links and even live graduate vacancies you can apply for.

Find Us
Telephone
01435 866000
Location
Heffle Buildings
33a High Street
Heathfield
TN21 8HU
United Kingdom

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