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Customer Service Representative

Blue Spark
South East England
Closing date
23 Aug 2021

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Job Details

The Company

Our client is a leading importer and distributor of food and beverage ingredients - and they are now looking for a dynamic and enthusiastic Customer Service Representative to support the business in their continual growth.

The Role

Reporting into the MD, you’ll be supporting the Logistics Manager with the day to day running of the Logistics department as well as providing support to the Sales team when needed. You will be responsible for liaising with customers and suppliers on a daily basis and maintaining a shipping schedule to ensure all orders are delivered on time in full.  You’ll also be keeping up to date with all import procedures. Training will be provided on duty, customs and rates of exchanges.

Additionally, you’ll be dealing with customer enquiries, issuing and amending sales contracts as well as receiving and administering complaints.

The Person

We’re looking for a really personable and engaging individual who has a passion for food and a previous experience within a Logistics or Customer Service role in the Food industry. You will need to have a natural flair for developing relationships, solving problems and instilling confidence in those around you. As well as having stunning customer service skills where you go the extra mile, you will need to know how to manage customer accounts and understand the intricacies of the sales process. It is essential that you have strong communication skills as you’ll be liaising with important customers on a frequent basis. You will also be familiar with using MS Teams, Excel and an ERP system such as SAP. A second language, particularly Spanish would be advantageous. Full, clean driving license is required.

If you are looking for a part-time Sales Support role, we might also have an opportunity within this business for you.

If you think you have the right experience for this position then we'd like to hear from you. Apply now or get in touch with Kimia to find out more – Tel: 0345 2600 737 or email us at,

Ref: F6196


Although we do our utmost to respond to all applicants, there are times when this is just not possible due to sheer volume so if you have not heard from us within 5 working days then we are sorry to say your application for this role has not been successful.

Also, please note that we are only able to accept and respond to applications from candidates with eligibility to work in the UK and those who hold valid work visas.


Blue Spark is a boutique recruitment consultancy for the Food and Drinks industry, satisfying a growing appetite for intelligent and ethical recruitment.

Working entirely free of commission, we source high calibre candidates for some of the most exciting organisations in the field.

Our friendly and creative consultants seek the perfect match with every appointment – be it graduate or director level, permanent or interim.

Established by Food professionals in 2006, our vast experience and intuitive grasp of market trends has earned us the superb reputation we enjoy today.

With a particular commitment to openness and innovation, Blue Spark offers a truly comprehensive range of recruitment solutions across all sectors of the Food and Drinks industry.

These include:

• Search and Selection

• Advertised Search

• Executive Search

• Database Search

• Proactive Candidate Generation

So whether you're seeking that dream job in Food and Drink, or the perfect people for your growing business, Blue Spark can deliver.

Find Us
0345 2600 737
34 - 36 The Broadway
Haywards Heath
RH16 3AL
United Kingdom
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