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Multi-Skilled Night Shift Maintenance Engineer

Hotel Chocolat
St Neots
£47k basic + OTE
Closing date
2 Aug 2021

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Business Sector
Food Manufacturing
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Job Details

It is our mission to make the best chocolates on the planet. To do that, we need the best people. That is why, like our recipes, if you have the right ingredients, we will invest our time and attention to make sure you reach your potential.

To support the continued growth of our business, our Maintenance Engineering teams are now looking for a dedicated Night Shift Engineer to join them on a permanent basis. This is a full-time, 42.5 hours per week role based at our Packing and Distribution site in St Neots, Cambridgeshire. This is a fixed shift pattern worked Monday-Friday, 21:00-06:00.

As a Night Shift Engineer, you will have the task of delivering key engineering services and maintaining our equipment to ensure the highest levels of operational performance, legality and compliance. You will join one of our fantastic teams of existing engineers, working closely alongside our production team as well as with external contractors, to deliver world class levels of quality and service in lean manufacturing.


  • Deliver planned, proactive and reactive engineering and maintenance services that ensure operational reliability and compliance
  • Make certain that excellent GMP standards are established, maintained and developed whilst ensuring food safety is always a priority in all works carried out and any potential issues are immediately addressed
  • Actively contribute to the culture of continuous improvement within the engineering team and adopt lean processes to deliver optimal return on investment
  • Comply with all health, safety and environmental requirements across the business, in-line with health & safety policy and procedures
  • Build strong and meaningful relationships with colleagues both interdepartmentally and cross functionally
  • Maintain accurate and timely records of all work carried out. This will include correct and detailed information on handover between shifts
  • Champion a safe working culture and ensure compliance with all health and safety policies and safe systems of work



  • A time served apprenticeship or engineering degree in conjunction with relevant industry experience, preferably with an electrical bias
  • Previous experience working as an engineer within an FMCG/Food Manufacturing/Pharmaceutical environment
  • Concise & effective communication both verbally and written with a strong emphasis on the ability to work well in a team
  • Experience in delivering improvement through KPI’s (Cost, Efficiency & Plan attainment)
  • An excellent awareness of Health & Safety
  • A confident IT user, specifically on Microsoft Word & Excel
  • Efficient and well-organised with good administration, planning and organisation skills and ability to prioritise and execute tasks in a high-pressure environment


You’ll play a vital role within a constantly evolving company, in a friendly and energetic workplace. Every single person who works for us has the opportunity to study for our highly respected Chocolate Diploma. Staff perks include an unlimited 50% discount on all our products, as well as 70% off the rate card price for you and your guests when you stay at the Hotel Chocolat – our hideaway on the paradise island of Saint Lucia, set among the cocoa trees of our historic Rabot Estate.

At Hotel Chocolat, we treat each other with respect, equality and grace. Our mantra? Be brave. Be kind.

This People Pledge is underpinned by our values of Originality, Authenticity and Ethics.

We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work.

We want you to be your AUTHENTIC self – and feel comfortable to share your differences, and what makes you unique. 

Our commitment to being an ETHICAL business means we have a deep sense of fairness when it comes to the way we treat one another.

This applies during our recruitment process too. We are proud to be an Equal Opportunity Employer who positively celebrates a diverse and inclusive culture. We welcome people from all walks of life to join us, bringing their individuality to help us reach our ambitious growth plans.  We believe this is critically important to help us create a place to work where everyone feels like they belong, can be themselves and where all of our differences are celebrated


Luxury British cocoa grower and chocolatier Hotel Chocolat was founded to make people happy. Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success.

The first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 100 stores across the UK and internationally, with presences in Hong Kong, Japan, Scandinavia, Spain and the United States. We also have concessions in John Lewis, Next and Ocado and we operate two innovative cacao-cuisine restaurants: in London’s Borough Market and at our Saint Lucia hotel, Boucan, in the grounds of our eco-conscious, organic cocoa plantation.

One of the few chocolate makers to grow our own cocoa, we connect the world of sustainable cocoa agriculture with the hedonism of top-quality chocolate. This makes us unique in the UK, and gives us an unrivalled understanding of what impacts the taste of our chocolate, right from the growing tree.

Together we have achieved some amazing things!:

  • Only British chocolatier to grow our own cocoa
  • Created partnerships with over 170 cocoa farmers in Saint Lucia through our Engaged Ethics programme
  • Opened a medical centre for a cocoa-farming community in Ghana that provides crucial healthcare to more than 5,000 people.
  • Developed the world’s first single-côte chocolate bar

We’re just getting started. Come and be a part of what’s next.

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United Kingdom
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