Risk and Compliance Business Partner

Our Client, a well-known UK Restaurant Chain who believe in “People First” is looking for a Risk and Compliance Business Partner to be responsible for planning and carrying out consistent, risk-based Food Safety and Health and Safety compliance audits across their portfolio of restaurants in London, the Midlands and the North

Reporting to the Head of Technical – Restaurants, key accountabilities for the role are:

• Planning and carrying out consistent, risk-based compliance audits as per schedule, in a timely manner, ad hoc site visits and repeat visits where required
• Advising on enhancing the compliance audit ensuring it is kept updated and managing risk to the business
• Focusing on new restaurant openings through 1:1 support and training from pre-opening to on-going trading
• Providing reports with findings and action plans to Ops teams and reviewing outstanding actions based on agreed timescales and escalate where necessary
• Identifying trends of poor performing restaurants or individuals and feedback to the appropriate management accordingly
• Ability to coach and train restaurant management on regulatory compliance processes and procedures, delivering workshops to improve controls within the business
• To visit restaurants rapidly after incidents requiring formal investigation such as:
• RIDDOR reportable accidents
• Robberies and other security incidents
• Significant hygiene/H&S complaints
• Employee/whistle-blower concerns
• Other compliance areas as required e.g. fire safety, trading standards etc

Skills and experience include:

• Hospitality business experience with a sound knowledge of business principles (may consider someone with Food manufacturing auditing experience if they have sufficient knowledge of H&S)
• Ideally previous experience in multi-site catering / retail
• Flexibility to travel, principally within the region with a full driving licence.
• Knowledge of audit techniques
• Ability to gather, analyse and evaluate facts to prepare and present concise oral and written reports
• Eager to undertake personal development i.e. knowledge of health & safety and food safety.
• Commercial in outlook & understands the current business challenges within the industry.
• Competent advisory to Restaurant Management teams
• Ability to engage and influence Restaurant Management teams
• Self-motivated, ability to act confidently
• Ideally will have a good overall technical knowledge of health & safety & food safety related matters.
• NEBOSH National General Certificate or equivalent & Level 4 Award in Managing Food Safety in Catering (Candidates with exceptional relevant knowledge & experience but without these qualifications may be considered but should be prepared to work towards obtaining a formal qualification)
• IT skills including Word, Excel & PowerPoint

The Company:

• A well-known UK Restaurant Chain
• Driving sales and growth to become Market Leaders within their niche
• Committed to investment in Quality and Food Safety
• Non-Hierarchical, Sociable Brand – very People Focussed
• Award-winning Team Development programme

If you …

• Have the ability to influence & persuade people at all levels both informally and  within meeting and  training environments, and the ability to project a professional positive presence and  an appropriate level of credibility.
• Have effective time management skills, are able to work within tight time frames with ability to plan and  prioritise, think clearly, strategically and succinctly.
• Have strong reporting & written skills with the ability to  maintain accurate documentation
• Are an excellent team player, collaborating effectively, share best practice as part of a progressive fast paced management team with the ability to effectively work alone and relatively unsupervised
• Are enthusiastic with a solution-focused attitude.

….then we want to hear from you!  

Working hours will need to be flexible, you will be managing your own diary to plan visits to restaurants outside of busy periods. The role offers a competitive salary of circa £40k plus car allowance. Candidates will need to be based in London or the Midlands to reflect the distribution of restaurants covered.

If you are interested in applying for this role then please apply AS SOON AS POSSIBLE quoting reference number JJ-P4557 with an updated CV, an indication of your current salary and your availability.