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Quality Assurance Manager

Yeo Valley Farms
Newton Abbot, Devon
£36,000 - £38,000 (depending upon experience)
Closing date
14 Oct 2021

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Quality Assurance
Business Sector
Food Manufacturing
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So what would I be doing?

As Quality Assurance Manager you'll be responsible for promoting and supporting a continuous improvement based Food safety and Quality culture across the site in line with the business Technical strategy and policy.

You'll ensure that, through effective procedures, monitoring and coaching, all products produced onsite are safe and comply with agreed specifications/standards meaning  that all systems and procedures conform to internal and external standards and policies.

You'll be an integral member of the Site Management Team and will report into the site Technical Manager. You'll also have 4 direct reports. You'll oversee the growth and development of the team as well as the development of a strong Quality Assurance culture.

Key responsibilities:

  • Leading & ensuring that product compliance, food safety & quality are maintained at all times through the effective Management of a team of Quality Assurance Technologists and Auditors and engagement with other departments.
  • Prioritising, managing and escalating risks to the business that relate to Technical/Quality compliance, Food Safety & brand integrity through effective incident management & trend analysis of non-conformances.
  • Driving a culture of continuous improvement through effective data collection, monitoring, trending and reporting of site Quality Key Performance Indicators (KPIs).
  • Actively developing the site Quality culture through direct corrective actions & improvement plans, including effective and value adding procedures through the shift Technical and Operations teams.
  • Ensuring site compliance to both internal & external audit programs, continuously maintaining and driving standards.
  • Assisting with and leading external audits & customer visits.
  • Ensuring that incident management & corrective action plans and improvement projects are delivered in a timely manner.
  • Deputising for the Technical Manager.
  • Ensuring compliance with all Health and safety requirements.
  •  Passionate and proud about our products and processes, you will be always looking for ways to improve our delivery on site KPI's and work closely with all key stakeholders to drive improvements across site.

Sounds interesting, what do I need?


  • Demonstrable experience within a relevant technical management role within the food industry
  • Relevant food related degree
  • Strong people management, influencing skills
  • Practical experience of BRC accreditation and retailer standards
  • Good IT skills, ability to manipulate and present information effectively


  • Dairy science / manufacturing experience
  • A recognised audit qualification

Why should I join the family?

We’re independent, British and proud to be making the highest quality yogurts, desserts and ice cream under the Yeo Valley brand and for many of the UK’s major retailers. Operating from four dairies and two logistics centres in Somerset and Devon, we employ over 1700 staff and produce more than 25% of the UK’s packaged yogurt.

We’re sure you don’t need convincing, but there’s a whole host of benefits that we offer including:

  • 25 days holiday allowance + bank holidays
  • non-contributory pension scheme
  • life cover
  • healthcare cash back plan
  • cycle to work scheme
  • subsidised Yeo Valley products and services
  • preferential rates with our partners
  • annual bonus (as part of the Employee Benefit Trust, based on company performance for the year)
  • learning and development opportunities; we’re committed to ensuring all of our employees have the chance to grow

Our closing dates are a guide for when the application window should close, although we may close the advert sooner if we can. So, we recommend you get your application in straight away – and don’t miss the opportunity to join us!

Unfortunately, we’re not able to provide employment sponsorship to candidates at this moment in time.

Please note that Yeo Valley do not accept speculative agency applications; we will only accept applications from preferred suppliers that have been submitted to us via our recruitment portal at the point of instruction.


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