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Quality and Technical System's Office

Silven Recruitment Limited
London (Central)
£30000 - £32000 per year
Closing date
16 Oct 2021

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Quality Assurance
Business Sector
Food Manufacturing
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Job Details

***Quality and Technical System's Officer** £30,000 London



The role

Support the Quality Systems Manger with a QA reporting into them. Great opportunity for someone to progress in their career.

The company

A producer and distributor of speciality artisan food producers across the globe. Supplying to restaurants and food manufacturers 



  • Delivering detailed and accurate finished product specifications that meets the high standards demanded by the customer.
  • To effectively manage customer specification requests and customer queries
  • Maintain the large customer portfolio of product specifications update.• Complete customer format specifications
  • Collate when required other technical information to customers.
  • Updating and reviewing supplier / specification databases
  • Oversee the implementation of essential Quality checks in a food manufacturing environment.
  • To highlight any non-conformances and follow up on points raised.
  • To remain proactive in the approach of food quality standards
  • To maintain GMP standards and provided support in continuous improvement.
  • To develop good working relationships with operations and production teams
  • Support project improvement activities. 
  • Deputise to other members of Technical Team.

Performance Measures: 

  • Supervise and oversees the completion of technical and quality checklist.
  • Adhere to the BRC standard.
  • Maintain the internal audit schedule. 
  • Closing out of non-conformances

Key job tasks:

  • Support in the maintenance of the customer and supplier product specifications.
  • Completing accurately all technical aspects of finished product specifications in line with internal requirements using online systems and word-based systems for NPD (New Product Development) Projects.
  • When necessary complete customer’s Finished Product Specifications/ databases using online systems and Word-Based Documents 
  • Reviewing and maintaining finished product specifications for the site, covering all live product specifications across the customer database. 
  • Producing accurate technical data derived from specification reviews for specification updates and artwork generation (Ingredient declarations, Nutrition information, Allergen Data, HACCP etc.); 
  • Oversees the completion of daily essential factory Quality Assurance checks eg temperature, calibration etc 
  • Maintain full technical calibration log and schedule equipment in for servicing / calibration.
  • To provide support/guidance to production staff with completion of documentation and provide training when issues are found. 
  • Ensure essential micro sampling program is adhered to eg micro, water, swabs 
  • To maintain integrity of food safety documentation through the record storage folder
  • Be an active member of the site HACCP team and work closely with site managers and supervisors to ensure that the factory operates in such a way that food safety and quality objectives are met. 
  • Complete CCP audits as required. 
  • Update and maintain the Quality Management System and create SOP for various activities relating to Food safety and Quality. 
  • Maintain the quality of products being manufactured including a programme of QAS testing. 
  • Ensure QA forms are available and correct versions in place, completed forms are checked and filed. 
  • Carry out allocated audits to schedule (GMP, CCP), write up and close out non-conformances as required via Non-Conformance log.
  • Ensure labelling database meets legal requirements on pack.
  • Work with production, warehouse, and dispatch teams to identify non-conformances and implement corrective actions. 
  • To ensure Good Manufacturing Practices (GMP) are adhered to and to approach any GMP issues with resolve and assist in preventing re-occurrence.
  • To maintain quality standards in line with the BRC Global standards
  • To be a champion in Quality Assurance
  • Support for all Food Safety or Quality Assurance training
  • To attend meetings or training commensurate to role


Next Steps

To apply for this role, please contact Louis Ferguson at Silven on either 0161 832 7463 or quoting reference LL/9784

If you work in FMCG or food & drink manufacturing and are looking for new opportunities please feel free to contact me. 

I recruit Technical, Supply Chain, Operations, Production, Engineering and NPD


The Silven team is full of passionate, committed and personable people, who have built their careers recruiting into their specialist markets.

We’ve developed many long standing client and candidate relationships along the way; mainly because we delight in helping companies to realise their plans and in assisting candidates to advance their careers.

If you are a client or candidate seeking advice and a service based on experience and knowledge of your market, we’d love to hear from you. Contacting us could be the best thing you do today.

Find Us
0845 0036872
Clarence House
4 Clarence Street
M2 4DW
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