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Retail Account Manager

CPA Recruitment
Homebased with 2 days in West Midlands
£Attractive, plus package
Closing date
3 Nov 2021

View more

Contract Type
Sales & Marketing, Technical, Scientist
Business Sector
Other Business Sector
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Job Details

The Company.

The business is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The business is a world leader in independent food, environment, pharmaceutical and cosmetics products testing as well as agroscience CRO services. It is also one of the global market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and for supporting clinical studies.

The Role.

  • To act as the main point of contact for nominated retail accounts, ensuring that all customer requirements.
  • To build a strong working relationship with nominated accounts, ensuring regular contact.
  • To work closely with colleagues in the Retail/Technical teams to ensure that KPIs are adhered to & that relevant action/continuous improvement plans are in place.
  • To ensure that all commercial requirements are agreed and adhered to.
  • Daily liaison with nominated customers, providing cover for other accounts when required
  • To ensure that regular reviews take place, with documented actions (weekly/monthly/quarterly)
  • To ensure that KPIs are agreed, reported and relevant action taken
  • To ensure that customer queries are responded to and resolved within agreed timescales


  • Experience of working within a retailer or managing retail/key accounts.
  • Proven experience within the food industry/a laboratory role, or technical food role.
  • Competent in the use of Microsoft Office.
  • Experience of pricing & negotiation.
  • Attention to detail   
  • Accuracy.
  • Effective communication.
  • Problem solving.
  • Time management skills.
  • Hybrid working; home and office based (West Midlands)


To apply or for more information, please e-mail in strict confidence, with an updated CV, including salary details, quoting the above reference and for the attention of Lisa Fox to   

Due to a high volume of responses, we cannot reply to each application individually. If you have not had a response within one week, we are sorry to say your application has not been successful on this occasion.


International specialists in the provision of practical recruitment and resourcing solutions, across every sector of the food and drink industry, CPA Recruitment is a name synonymous with quality and service, as well as being a business that’s justifiably proud of its well earned reputation.

Offering a global capability, we’re able to draw on an unrivalled wealth of in-house expertise and are clearly acknowledged as one of the market leaders in our field.

Highly respected in the food & drink industry, we are dedicated to building partnerships in business, with both clients and candidates that bring, mutual benefits to all parties, on a long term basis.

With twenty year’s experience, we have grown a talented team of consultants, whose knowledge and experience and expertise of the food and drink recruitment market guarantees that success will be at your disposal to achieve your recruitment objective.

We are renowned for providing bespoke solutions, with in-built flexibility and have a long and successful history of handling both UK and overseas assignments, at all levels, on behalf of a loyal and growing client base – ranging from global blue-chip organisations to independent enterprises.

Find Us
020 8203 1000
Eclipse House
20 Sandown Road
WD24 7AE
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