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Customer Service Advisor

CPA Recruitment
London (Greater)
Closing date
26 Dec 2021

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Contract Type
Sales & Marketing
Business Sector
Food Manufacturing
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Job Details


Renowned for its expertise in a highly desirable product area, this fast-growing premium manufacturer of delicious sweet products for the retail and food service market, operates from a state-of-the-art BRC grade A site. 

Key Accountabilities

  • Receive, process and monitor customer orders from inception to delivery while working and communicating with the production, purchasing, transportation
  • Entry and processing of orders, cancellations, modifications, product specifications, and other requirements
  • Work closely with colleagues in the team to ensure seamless customer experience
  • Processing orders for the day and prepare for the next day
  • Dealing with customer service enquiries promptly and efficiently
  • Ensuring customer data and orders are accurate and updated in the database at all times.
  • Hear and sense customer needs and keep your manager and fellow team members informed
  • Complete training and maintain knowledge by participating in training opportunities
  • Maintains a comprehensive knowledge of the company’s products

Personal Profile

1-2 years customer service experience in a manufacturing or logistics environment


Strong communication (written & oral) skills required


Strong analytical, reasoning, time management and project management skills required


Ability to multi-task in a fast-paced atmosphere with sense of urgency


Strong organization skills and quick learner


Basic MS office skills




Ref Code: FMW40133

To apply, please e-mail in strict confidence, with a comprehensive CV, including salary details, quoting the above reference and for the attention of Lisa Fox.

Due to a high volume of responses, we cannot reply to each application individually. If you have not had a response within one week, we are sorry to say your application has not been successful on this occasion. 


International specialists in the provision of practical recruitment and resourcing solutions, across every sector of the food and drink industry, CPA Recruitment is a name synonymous with quality and service, as well as being a business that’s justifiably proud of its well earned reputation.

Offering a global capability, we’re able to draw on an unrivalled wealth of in-house expertise and are clearly acknowledged as one of the market leaders in our field.

Highly respected in the food & drink industry, we are dedicated to building partnerships in business, with both clients and candidates that bring, mutual benefits to all parties, on a long term basis.

With twenty year’s experience, we have grown a talented team of consultants, whose knowledge and experience and expertise of the food and drink recruitment market guarantees that success will be at your disposal to achieve your recruitment objective.

We are renowned for providing bespoke solutions, with in-built flexibility and have a long and successful history of handling both UK and overseas assignments, at all levels, on behalf of a loyal and growing client base – ranging from global blue-chip organisations to independent enterprises.

Find Us
020 8203 1000
Eclipse House
20 Sandown Road
WD24 7AE
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