An experienced Customer Fulfilment Team Leader is needed for this global business in their logistics team.
OPPORTUNITY HIGHLIGHTSJob Security - highly successful business 50/50 hybrid workingCompetitive SalaryFantastic benefits
THE CUSTOMER FULFILMENT TEAM LEADER
The UK Customer Fulfilment Team Leader is responsible for ensuring the UK Customer Fulfilment team provides excellent customer service to support this significant retailer channel, acting as the key liaison point for our client between their customer, their logistics providers, and their internal teams. Manage the day-to-day tasks of a team of 2 direct reports and ensure they are on trackOversee and control the day to day operational function of the UK Customer Fulfilment team, ensuring that all our customers' service levels are achieved,Daily order entry onto SAP (EDI and manual orders), ensuring the validity of orders by checking delivery addresses, products, prices and stocks & confirming back on customer portal wherever required.Controlling the release of orders to third party Distribution Company to ensure customer delivery dates are met Ensure effective communication on specific requirements including short lead time orders and stock issues with third party distribution partners to enable orders are picked in a timely and efficient fashion.
THE IDEAL CANDIDATEYou will have previous proven experience of working in a manufacturing environment, consistently achieve 'Right First Time' performance against cost and time scale targets with a positive attitude.Capability to relay information effectively externally to customers and internally to colleagues.Good knowledge of MS office programs, especially Outlook, Word and Excel Knowledge of data entry into mainframe computerised business systems; SAP experience within Sales, Materials Management modules is an advantage.Numerate, confident and accurate with figures, with a strong attention to detail and capability to self-check work.
If this Customer Fulfilment Team Leader role is of interest or you would like to investigate further, apply TODAY!
"Kandhu Recruitment will consider all applications based on each candidate's suitability to the role or similar roles within the Food Sector and if we feel you are a relevant candidate we will process your application by adding you to our secure recruitment database and then contacting you to progress job opportunities further. We do not contact unsuitable applicants."