Customer Support Executive

Employer
CPA Recruitment
Location
South East / Hybrid
Salary
£24K-£28K
Closing date
4 Sep 2022

View more

Contract Type
Permanent
Function
Sales & Marketing
Business Sector
Other Business Sector
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Job Details

Offering a range of services to the food, drink and retail sectors our client is a well-established organisation with an excellent reputation. They provide valuable insight to the industry as well as a range of events.  This is a growing organisation that offer a supportive and friendly environment within a busy and varied role.

Key Accountabilities

A varied account management role, working in a fast paced, target driven environment.

You’ll join a friendly, enthusiastic, ambitious and very supportive team. You will have every opportunity to continually learn & develop through shadowing, training courses and more, to ensure that we are the best we can be - for ourselves and our customers.

And you can feel good about being part of a company that uses its profits to support good causes through our social impact activities.

  • Account management, customer queries, sales order processing and subscription management, assisting with customer queries by phone and e-mail Looking after several customers, delivering insights and value, while managing account renewal Setting up trials and manage customer web subscriptions  Seeking opportunities to up-sell Putting sales orders onto the CRM system and keeping our database accurate and up to date Sharing your ideas about what works and what we can do better

Personal Profile

  • Excellent customer service skills
  • Effective verbal communication skills
  • A collaborative approach
  • Well organised, able to work to tight deadlines and prioritise activities accordingly
  • Confident, drive & determination, bright & welcoming telephone manner
  • Resilient, able to stay calm in a crisis and work unsupervised
  • Able to take responsibility and deliver a customer focused result, with initiative & attention to detail
  • A great work-life balance through hybrid working

Ref Code: FMW40403

 

To apply, please e-mail in strict confidence, with a comprehensive CV, including salary details, quoting the reference and for the attention of Lisa Fox 

 

Due to a high volume of responses, we cannot reply to each application individually. If you have not had a response within one week, we are sorry to say your application has not been successful on this occasion.

 

Company

International specialists in the provision of practical recruitment and resourcing solutions, across every sector of the food and drink industry, CPA Recruitment is a name synonymous with quality and service, as well as being a business that’s justifiably proud of its well earned reputation.

Offering a global capability, we’re able to draw on an unrivalled wealth of in-house expertise and are clearly acknowledged as one of the market leaders in our field.


Highly respected in the food & drink industry, we are dedicated to building partnerships in business, with both clients and candidates that bring, mutual benefits to all parties, on a long term basis.


With twenty year’s experience, we have grown a talented team of consultants, whose knowledge and experience and expertise of the food and drink recruitment market guarantees that success will be at your disposal to achieve your recruitment objective.


We are renowned for providing bespoke solutions, with in-built flexibility and have a long and successful history of handling both UK and overseas assignments, at all levels, on behalf of a loyal and growing client base – ranging from global blue-chip organisations to independent enterprises.

Find Us
Website
Telephone
020 8203 1000
Location
Eclipse House
20 Sandown Road
Watford
Hertfordshire
WD24 7AE
GB

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