We have a fantastic opportunity for a Customer Collaboration Executive to join our Supply Chain Customer Collaboration team at PepsiCo UK on a Permanent Full-Time basis

About Us
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $64 billion in net revenue in 2018, driven by a complementary food and beverage portfolio that includes Walkers, Frito-Lay, Gatorade, Pepsi-Cola, and Quaker. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including 22 brands that generate more than $1 billion each in estimated annual retail sales.
Guiding PepsiCo is our vision to Be the Global Leader in Convenient Foods and Beverages by Winning with Purpose. "Winning with Purpose" reflects our ambition to win sustainably in the marketplace and embed purpose into all aspects of the business.
We have a real passion for our employees, our consumers and our brands and we strive to create more Smiles.
Are you a CRISP IN or CRISP OUT! - come join our team!

For more information, visit www.pepsico.com

About the Job

Job Title - Customer Collaboration Executive (L5)

Location - Green Park, Reading.
What you can expect - At PepsiCo you can expect a highly competitive salary

The Role
We are looking for an attentive and detailed - oriented individual with clear communication and interpersonal skills who is able to display strong decision making and who has a good understanding of Supply Chain and forecasting principles. You will be reporting to the Customer Collaboration Manager and will work with the Customer Collaboration team as the interface between Customer Supply Chain, Supply Planning, Commercial and Customer. You will be predominately accountable for facilitating consistent delivery of 98.5% service into one of the UK's leading retailers (for both ongoing and promoted skus) by producing timely and accurate demand forecasts that will drive our supply planning process. Manage the supply chain relationship with all key stakeholders whilst being the 'Customer' supply champion within PepsiCo UK.

Key Responsibilities

• Generate the best possible demand forecast for the customers in collaboration with our Commercial and Finance teams and your customer contacts.
• Ensure that this demand forecast is input to our planning IT systems
• Monitor actual orders against your demand forecast, speedily investigate significant variances, understand root causes and impact across wider Supply Chain.
• Be the Supply Chain face of PIUK to the customers and own the PIUK service level into their depots, including FTA (Failure to Arrive) trends and other operational service impacts.
• As the PIUK Commercial / Supply interface, you will provide our Supply Chain teams with timely analysis, guidance, information, and decision-making to ensure that the PIUK Supply Chain is in the best position to deliver against your demand plan.
• Ensure pro-active communication of supply issues and availability to key stakeholders
• Plan & analyse seasonal, promotional & NPD demand for key customers and align forecasts
• Demonstrate high personal integrity to develop / manage the customer relationship so that we are recognised by them as a best practice supplier.
• Develop and maintain a suite of reports/ templates to monitor/track key KPIS - Service / OSA/ EPOS/ forecast changes
• Driving personal performance through the regular monitoring of KPI's, yearly objectives and Personal Development plans
• In addition to your customer-specific work, you will own a variety of other projects on behalf of the PIUK Collaboration Team. This could include certain sales events, new product development launches, system enhancements and process reviews.
• Experience in FMCG supply chain environment preferably food or other fast moving, dynamic industry where shelf life is a constraint where you can demonstrate a strong self-starting ability and persistent will-to-win. Coupled with an understanding of the wider E2E Supply Chain
• Ability to demonstrate a professional and mature approach, where your credibility has inspired trust with your contacts, and so subsequently driven successful action.
• Experience of working cross-functionally at an operational level, with demonstrable evidence of influencing your peer group and above, and strong examples of relationship building and creation of collaborative, customer-focused plans.
• Excellent problem solving and analytical skills - able to understand, interpret and see the connections in data, events and trends.
• Strong skills and knowledge in MS office (Word, Power Point, Excel)
• Good understanding and use of IT systems such as SAP / IMI experience would be particularly relevant
• Ability make the right short-term decisions without sacrificing long-term context and results
• Ability to productively communicates ideas, plans and priorities to others in a commercially sensitive clear manner.
• Is able to tailor the manner of communication to take into account the very different groups of people communicated with.
• Team player who can work with many other functions on a daily basis