Transport Manager

Our client based in Greenwich are recruiting for a Transport Manager based on a Night Shift to join their team on a permanent basis. The client is a major food supplier and has an excellent team in place. 

Job Purpose

To be successful in this role you will need to have an excellent knowledge of London and worked with multi-drop round deliveries and be highly skilled in route planning, optimisation and management. The Transport Manager will lead a team comprising an Assistant Transport Manager, Fleet Controller and 25 drivers along with operating a fleet of 17 vehicles currently.

Job Responsibilities

Routing
•    Ensuring all customer sites are routed optimally and allocated to the correct delivery rounds.
•    Periodically re-routing in line with round capacity requirements
•    Assigning new customers to delivery rounds after working with the Account Management Team in the customer on-boarding process.
•    Ensuring all Delivery Instructions are accurate and updating where needed.

Transport Team Day-to-Day Management:
•    Rota management
•    Ensuring all hours are correctly logged and approved for payroll
•    Recruitment
•    Performance management
•    Absence management
•    Disciplinary management with the support of HR
•    Use of Third Party delivery services to support the team

Transport Function Day-to-Day Management:
•    Ensuring vehicle management is being correctly performed
•    Ensuring all accidents are managed correctly and vehicles are repaired
•    Ensuring all servicing and MOT requirements have been met
•    Ensuring the Assistant Transport Manager, Fleet Controller and Supervisors are performing their roles to the necessary standard

Issue Management:
•    Ensuring all delivery issues are resolved satisfactorily as quickly as possible
•    Reacting to and managing delivery problems as they arise such as breakdowns, accidents, delivery failures.
•    Working with Customer Services to manage all customer complaints and putting in place corrective action where required
•    Communicating with Customer Services to manage customer expectations in relation to late deliveries and delivery problems
•    Ensuring all routes are operating within capacity
•    Ensure customer keys and codes are managed and correctly stored and dealing with all customer site issues when they arise

Company Coordination:
•    Working and liaising with other key departments such as Production and Packing to ensure products are despatched in order to be delivered on time to the customer
•    Working with Account Management on new customer management
•    Identifying improvements where needed to increase the daily and weekly sales order success rate

Administration:
•    Manage all vehicle insurance requirements including renewals, claims management and accident investigations.
•    Managing all FORs requirements
•    Ensuring all fines and penalties are appropriately recharged to drivers where needed
•    Ensuring all loading bay bookings and customer delivery administration is performed where needed
•    Ensuring telematics data is reviewed and all necessary actions taken
•    Ensuring all Driver behaviour monitoring via LightFoot is correctly performed and acted upon
•    Ensuring all required departmental reports are performed
•    Ensuring all Driver training and support is performed
•    Reviewing fuel usage and ensure being efficient
•    Managing delivery standards and ensuring in line with Company expectation
•    KPI monitoring
•    Departmental budget management

Business Improvement:
•    Working with the Head of Operations and Director responsible for the area to select appropriate software to improve Vehicle monitoring, route monitoring and planning and proof of delivery
•    Working with the Head of Operations and Director responsible for the area to ensure the department has the correct resources and any structural problems are resolved
•    Identifying and driving business improvement initiatives related to Transport.

Working hours:
Expected to be between 12.00am and 9.00am 5 days a week but will require flexibility including weekend working at times in order to meet the needs of the business.

Salary:
Up to £55,000 DOE

Additional benefits:
•    Company events
•    Company pension
•    Cycle to work scheme
•    Discounted or free food
•    Referral programme
•    Sick pay
•    Store discount
•    Free cake on your birthday 

Job Reference: 41306
 
To apply or for more information, please e-mail in strict confidence, with an updated CV, including salary details, quoting the above reference and for the attention of Emily McLeish to emily.mcleish@thepeopleco.com

Due to a high volume of responses, we cannot reply to each application individually. If you have not had a response within one week, we are sorry to say your application has not been successful on this occasion.