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Production Manager

The People Co. / Supply Jobs
Greenwich, London (Greater)
£40,000 - £50,000
Closing date
26 Mar 2024

View more

Contract Type
Business Sector
Food Manufacturing

Job Details

Our client based in central Greenwich are looking to recruit a Packing Manager to join their fantastic team who are continuously growing and expanding so keen to have someone join them on this journey


Job Purpose:

You will need to have excellent management and motivational skills, strong organisational capabilities, an eye for detail and perfection along with a desire for precision and accuracy.  The Packing Manager will lead a team comprising an Assistant Packing Manager, three Supervisors, a Despatch Controller and 12 Packers that operate across two shifts, seven days a week.


Job Duties:

Packing Team Day-to-Day Management:

  • Shift & rota management.
  • Ensuring all hours are correctly logged and approved for payroll.
  • Recruitment
  • Performance management
  • Absence management
  • Disciplinary management with the support of HR

Packing Function Day-to-Day Management:

  • Ensuring all customer orders are packed accurately all of the time.
  • Ensuring the team packs in accordance with our packing standards ensuring that the product is well presented and appropriately protected.
  • Ensuring all Technical and quality standards are adhered to and ensuring all Food Safety requirements are met at all times.
  • Ensuring all cross contamination and allergen risks are correctly managed and minimised.
  • Ensuring the Despatch Controller releases packed boxes to Transport accurately and supports the Transport team in ensuring deliveries are correctly loaded.

Issue Management:

  • Ensuring all packing issues are investigated and resolved satisfactorily as quickly as possible.
  • Reacting to and managing packing problems as they arise such as machinery breakdowns, accidents, unplanned absenteeism.
  • Working with Customer Services to manage all customer complaints and putting in place corrective action where required.
  • Communicating with Customer Services to manage customer expectations in relation to packing problems.
  • Communicating effectively with Production and Transport to manage issues as they arise and ensure problems are headed off wherever possible.
  • Where team members persistently make errors or shortages ensure that they are adequately briefed and trained to avoid future problems

Company Coordination:

  • Working and liaising with other key departments such as Production and Transport to ensure products are despatched to be delivered on time to the customer.


  • Ensure all machinery is adequately serviced and supported and operates optimally.
  • Implementing relevant KPIs and ensuring the department is managed in accordance with these.
  • Ensuring the Packing area is well laid out, clear of obstruction and danger and operated within good H&S standards at all times.
  • Ensuring the team are fully trained and working to further develop and motivate them to operate well at all times.
  • Ensure all Watchlist and VIP customer requirements are fully monitored and implemented.
  • Departmental budget management.

Business Improvement:

  • Working with the Operations Director to ensure the Packing System develops and continues to meet the on-going needs of the business.
  • Ensure the team structure is optimal to allow for top quality packing at all times.
  • Reviewing equipment needs and working with the Operations Director to determine and justify and capital investment requirements.
  • Identifying and driving business improvement initiatives related to Packing.

Experiene within a food service / manufacturing industry is essential to be right for this role.


Working Hours:

17.00pm and 02.00am 5 days a week but will require flexibility including weekend working at times to meet the needs of the business


Ref: 41369


To apply or for more information, please e-mail in strict confidence, with an updated CV, including salary details, quoting the above reference and for the attention of Emily McLeish to

Due to a high volume of responses, we cannot reply to each application individually. If you have not had a response within one week, we are sorry to say your application has not been successful on this occasion.



Purchasing, warehousing and logistics is an area that never stands still, is ever-evolving and - right now - is changing rapidly. Robotics is developing fast whilst blockchain and cloud-based systems are creating greater transparency and efficiency. In our Supply division, we’re seeing a variety of highly innovative, high quality and ground-breaking positions coming on stream to meet the sector’s growing needs. From warehouse supervisors and transport managers to supply chain directors, our People can help

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