The role: overview:

We are looking for a Production Shift Manager to lead and develop our existing team. The role involves managing all aspects of production from delivery through to goods out while on shift. You will be responsible for delivery of safety, quality and cost metrics for your department. This includes (and not limited to) ensuring the adherence to all quality standards and GMP across all departments.

Your shift will include warehouse, kitchen, hygiene and plating teams and to be successful you will need to demonstrate excellent leadership and people management skills to ensure you lead a high performing team. 

You will be a key part of the broader operations team and you will need to work and build relationships with your peers. The role requires good communication and information flows to all levels within the operations department to ensure immediate issues are resolved and updates are available on any ongoing issues. You are able to control and report on KPI results, ensuring resources and skills are matched to the shift requirements for success. You are confident with giving and receiving feedback including absence management reviews, disciplinaries and performance appraisals.

Team: Operations

Shift Pattern: Night Shift: Sunday - Wednesday (39.5 hours)

Salary banding: A competitive salary starting at £42,000 p/a  

Reporting to: Head of Operations

Location: The Greenhouse - Walthamstow, London

What you’ll be doing:

We’re looking for a Production Shift Manager who will be able to;

• Review daily / weekly production data entries to ensure completion the correct standard
• The ability to align resources to drive positive performance supported with  KPI data
• Promote our high performance behaviours and ability to lead by example to create a positive and inclusive work environment
• Lead with absence management meetings and disciplinaries with support of People Partners.
• Willing to work in all areas alongside your team to deliver the production plan
• Work with all functions and the Head of Department to deliver improvement projects (including safety, quality, equipment and cost initiatives)
• Ability to identify training needs and opportunities to develop team members. Including associated record keeping of all training activities within your team
• Able to give feedback to your respective teams to drive performance improvements. This includes recognition of positive behaviours, and feedback on improvements where appropriate
• Leading GMP and hygiene activities to improve overall site standards
• Planning of shift labour requirements (and associated administration) to ensure the correct resource has been allocated to each function. 
• Quality focus to ensure all ingredients and processes are to the correct standards
• Ensuring all aspects of material waste are kept to a minimum and recorded correctly. Working as close to zero scrap and waste as possible, including reporting of components that may require process team reviews
• Compliance and traceability paperwork completed to the correct standards
• Input with process team trials including labour timings and sign off for any new processes. 

What you’ll need:*

As a Production Shift Manager you are able to demonstrate:

• You are largely autonomous and lead on complex work with measurable impact on production performance
• You own metrics at the team/process level, aligning resources to deliver in challenging environments
• You have both deep understanding and broad expertise in your own job family, as well as great knowledge of key areas in the business and other job families
• You demonstrate influence across multiple teams or a large team and keep projects/work streams ahead of the curve with your expertise and influence
• You see things holistically; interpreting internal and external challenges, how they can impact your function or projects, and proactively help guide others in resolving them
• You see scaling limits of your area, and develop scalable processes to help achieve team goals and support sustainable growth; creating and optimising tools, resources, ways of working and processes for your area and sharing them with other leaders
• You may manage people or teams. If so, you are accountable for hiring, developing and creating a high-performing team, using strong people management skills to support top performers as well as actively managing underperformance. You set monthly goals and provide team guidance to achieve results.

*There's quite a bit on this list. If you feel you have some of the experience but not all of it, please do still apply. We love developing our team 💪

What we offer

🌍 Be part of a certified B-Corp, dedicated to using commercial growth to better serve people & planet

🏖 6.4 weeks annual holiday leave

🎂 plus an additional day off for your birthday

🧘‍♀️ Health & Well-being cover with Medicash

💪 Gym discounts

🚲 Cycle to work scheme

 🍼Maternity/Paternity/Adoption Leave: 16 weeks paid leave for primary caregiver & 8 weeks for secondary caregiver

💔 Pregnancy loss support leave

 🚀 Real opportunities to accelerate your learning & growth (we see 1 year with us being equivalent to 2 year elsewhere)

💰 Competitive salary and stock options from day one

 🌱 50% discount on allplants products

🥗 Free healthy lunches, breakfast and snacks, and lots of allplants tastings

✨ Chance to join one of Escape The City’s Top 100 companies to work for & #7 in Startups' Top 100 most disruptive and innovative startups✌️