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Technical Coordinator

Employer
Silven Recruitment Limited
Location
Crewe
Salary
Competitive salary of approximately £30,000 per year
Closing date
7 Apr 2024

View more

Contract Type
Permanent
Function
Operations, Other Job Function, Technical
Business Sector
Food Manufacturing

Job Details

Exciting Opportunity: Technical Coordinator

Are you a seasoned professional with a background in technical coordination and a knack for delivering exceptional customer service? We're looking for a talented Technical Coordinator to join our team in Crewe. If you thrive in a dynamic environment and are passionate about providing top-notch support, we want to hear from you!

 

Role Overview: As a Technical Coordinator, you'll be responsible for overseeing technical aspects of our operations while also providing excellent customer service to our clients. This role is perfect for someone who enjoys the intricacies of technical coordination and values building strong relationships with customers. This position is based in Crewe and offers a Monday to Friday schedule.

 

Key Responsibilities:

  • Act as the primary point of contact for technical inquiries and support requests from customers.
  • Coordinate with internal teams to address technical issues, ensuring timely resolution and customer satisfaction.
  • Manage documentation related to product specifications, technical requirements, and customer inquiries.
  • Provide technical expertise and guidance to both internal stakeholders and customers.
  • Collaborate with the sales team to understand customer needs and provide technical solutions to meet their requirements.
  • Continuously evaluate and improve technical processes to enhance efficiency and customer experience.

Requirements:

  • Bachelor's degree in a relevant technical field or equivalent experience.
  • Minimum of 2 years of experience in a technical coordination or customer service role.
  • Strong technical aptitude and problem-solving skills.
  • Excellent communication and interpersonal skills, with a customer-focused approach.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Proficiency in Microsoft Office applications and CRM software.

Benefits:

  • Competitive salary of approximately £30,000 per annum.
  • Opportunities for career growth and development within a supportive and collaborative team.
  • Comprehensive training and ongoing support to enhance your technical and customer service skills.
  • A positive and inclusive work environment where your contributions are valued and recognized.

 

If you're ready to take on a new challenge and make a difference in a dynamic and growing company, apply now to join our team as a Technical Coordinator with Customer Service Responsibilities. We look forward to welcoming you aboard!

Company

The Silven team is full of passionate, committed and personable people, who have built their careers recruiting into their specialist markets.

We’ve developed many long standing client and candidate relationships along the way; mainly because we delight in helping companies to realise their plans and in assisting candidates to advance their careers.

If you are a client or candidate seeking advice and a service based on experience and knowledge of your market, we’d love to hear from you. Contacting us could be the best thing you do today.

Company info
Website
Telephone
0845 0036872
Location
Clarence House
4 Clarence Street
Manchester
Greater Manchester
M2 4DW
GB

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