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Customer Technologist

Closing date
10 Apr 2024

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Contract Type
Graduate, Quality Assurance, Technical
Business Sector
Food Manufacturing

Job Details

Customer Technologist / Horti / Fresh / Spalding


Are you passionate about plants and committed to ensuring safety, quality, and trust in every aspect of your work? As a Customer Technologist, you will play a vital role in providing technical services and support across various departments, including Technical, Commercial, NPD, Procurement, and Supply Chain.

Key Responsibilities:
  • Act as the main technical stakeholder and day-to-day contact for a retail customer
  • Analyse data and provide reports to assess KPI performance.
  • Utilise Quality Management System (QMS) data to monitor and improve product and process performance.
  • Generate weekly KPI reports on complaints and provide recommendations for improvement.
  • Assist in artwork and label approval processes.
  • Conduct grower visits to ensure quality and compliance with specifications.
  • Maintain accurate and up-to-date customer specifications.
  • Collaborate with internal teams to develop technical input for Customer Business Plans.
  • Participate in assigned projects and deliver results within set timeframes.
  • Create positive relationships with customers and internal teams.

Experience, Knowledge, Qualifications:
  • Strong analytical skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to think logically and make decisions.
  • Proactive approach to task completion.
  • Prior experience in a technical role preferred ideally within, horti, fresh or food
  • Willingness to assume additional responsibilities in the absence of the Head of Technical.
  • Collaboration with other members of the technical team to ensure continuity.

This is a Monday - Friday 8.00-5.00 role

If you're ready to join a dynamic team and make a positive impact in the world of horticulture, apply now to become our next Customer Technologist

How to Apply

If this sounds like you, please apply via the link. Alternatively, for a confidential chat about this exciting role, please contact Luan on 01780 480530 or


MorePeople are a specialist recruitment business for the food, fresh produce, horticulture and agriculture industries. Founded in 2000 by two passionate foodies with vast experience in the industry, we’re a growing team comprising of a mixture of ex-industry professionals and professional recruiters passionate about the sector.

Offering a functional approach to recruitment, we have dedicated expert teams to assist in all roles across a business;

  • Commercial  
  • NPD
  • Operations
  • Technical
  • Growing
  • Agronomy
  • Engineering
  • Finance
  • HR, Admin & IT
  • Rural Surveyors, Land Agents & Estate Managers

The team are committed to offering the best recruitment service for all professional roles within the sectors in which we operate.

Find out more on our website at or call us on 01780 480530.


Company info
01780 480530
Cherryholt House
Cherryholt Road
United Kingdom

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