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Technical Assistant

b3 jobs
Yorkshire and the Humber
Closing date
18 May 2024

View more

Contract Type
Graduate, Quality Assurance, Technical
Business Sector
Food Manufacturing

Job Details

As part of a well-known European Food Group, this business is dedicated to adding real value for their customers. Their team of experienced and reliable experts are passionate about building lasting partnerships with their retail customers, both in the UK and throughout Europe

About the Technical Assistant job

The purpose of your role will be to obtain and report consumer/customer quality data to drive improvements for the customer.  You will also support the Technical Manager whilst maintaining databases and driving continuous improvement.

Key tasks

  • Management of KPI data (customer complaints and online reviews) to ensure fully up to date and accurate.
  • Completion of the Technical KPI reports (both internal and external).
  • Completion of Technical Board and FIIN reports.
  • Champion product quality and drive the customer experience quality action plan.
  • Manage customer complaints, support investigation and provide responses to customers.
  • Log depot rejections and drive quality improvements in line with issues raised.

About You

  • Background in a food manufacturing environment.
  • IT competent including Excel, Word, Email and PowerPoint.
  • Excellent verbal, written and communication skills.
  • High attention to detail with awareness of Technical and Technical systems.
  • Self-motivated and able to develop an excellent knowledge of products.

More details

The Technical Assistant job is based in South Yorkshire and is paying £25,000 according to your experience.

The job includes an excellent opportunity for growth and development.

The working hours are Monday top Friday, 8.30am - 5.00pm.


Since 2000, b3 jobs has been helping to further 1000s of people’s careers within the food manufacturing industry, throughout the whole of the UK. As one of the leading specialist food manufacturing recruitment agencies, b3 jobs cover all disciplines both permanent and interim and from graduates to MD’s,

Our core values are always:

  • to find the very best job for you - not us!
  • to give you friendly, ethical, honest and expert recruitment services
  • to advise and not pressurise, so that you can make the right decisions for you

We genuinely strive to provide you with what you want – a job that not only offers the salary you’re after, but also the career progression and job satisfaction that makes going to work all the more worthwhile. Enough trumpet blowing though – visit our website to read just some of our happy previous candidate testimonials - we are more than happy to let our reputation precede us!

For a full up to date list of our jobs, visit

Food Industry Graduates

If you are graduating soon and looking for your first job in food manufacturing, have a look at our Graduate Resource Hub on the b3 jobs website.

Here you will find everything you need to get started on searching for a new position, from CV and cover letter writing tips, sample food industry job descriptions, informative and entertaining blog posts, useful links and even live graduate vacancies you can apply for.

Company info
01435 866000
Heffle Buildings
33a High Street
East Sussex
TN21 8HU

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