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Technical Manager

Langage Farm
Devon, outside of Plymouth, PL75AY
£55,000 – 65,000 DOE
Closing date
20 Jul 2024

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Contract Type
Development, Technical
Business Sector
Food Manufacturing

Job Details

Langage Farm is a well-established and expanding family-owned dairy product manufacturer, supplying many national retail chains, currently seeking a technical manager to oversee the Technical team. You will be reporting directly to the general manager and partners.

As Technical Manger you will be responsible for the day-to-day management of quality and compliance activities within Langage Farm. These activities include auditing, quality assessment, surveillance and testing, incident investigation, support at trials and launches, NPD, specification drafting and compliance management with BRCGS, Marks and Spencer COP and Waitrose COP. 

Responsibilities for the role will include:

•    Being accountable for customer contact regarding complaints, visits, audits, product launches and KPI's
•    Implementation and maintenance of the Langage Farm Quality and Food Safety management system including HACCP to the standards required by BRCGS and customer expectations. 
•    Managing customer complaint investigations including complaints reduction plan, reporting outcomes and actions to the customer in a timely manner
•    Technical management of new product launches
•    Managing customer communication for incidents, recalls or withdrawals
•    Managing non routine micro incidents and preventative action plans
•    Completing product specifications, ensuring products adhere to the specified requirements
•    Review and gap analysis of customer codes of practice
•    Managing taste panel and benchmarking sessions
•    Providing technical support for the Factory
•    Managing the food safety requirements of new ingredient suppliers
•    Drafting specifications for supermarket partners
•    Managing our technical team. 

Essential / Desirable skills include:

•    Experience in Food Manufacturing, including customer interface
•    BRC standard, food legislation, Marks and Spencer and Waitrose codes of practice
•    Degree in food related discipline or equivalent experience
•    Ideally HACCP L4 and Food Safety Qualification
•    Highly motivated and flexible with working times
•    Good verbal and written communication
•    Competent Computer Skills
•    Excellent organisational skills
•    Able to work under pressure
•    Ability to train food safety to level 2 (Desirable)

The working hours for this role are Monday to Friday averaging 45 hours a week with flexibility to meet the needs of the business and yourself. 

Salary: £55,000 – 65,000 DOE 

2 performance related bonus’:

  • for passing BRCGS at a grade A* or higher
  • for passing all other 3rd party or customer audits. 
  • Bonus renumeration to be between £1000 and £3000 per annum. 

Other benefits include: 

  • Discount on company produce


Here on our carbon neutral Devon dairy farm, we strive to put nature first as much as we can. From our packaging and recycling to our award-winning AD Plant where we turn food waste into electricity, we are always striving to do as much as we can.
From ludicrously creamy ice creams, famous clotted cream, luxurious dessert yogurts and pouring creams to zingy sorbets, light frozen yoghurt, healthy cottage cheeses and zero fat Greek style yoghurt were so proud of our award winning range. We’ve been farming the land since 1947 and have been creating a true slice of Devon flavours since 1980 when Mrs Harvey first added value to their milk by skimming the golden Channel Island cream off the top! From our family to yours, from field to fridge, every day!

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