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Customer Service and Dispatch Coordinator

Employer
The People Co.
Location
Leeds, West Yorkshire
Salary
£25k-£27k per annum
Closing date
22 Feb 2025
View more categoriesView less categories
Contract Type
Permanent
Function
Logistics, Planning, Supply Chain
Business Sector
Food Manufacturing

Job Details

Our client based in Leeds are searching for a Customer Service & Dispatch Coordinator to join their Customer Service and Supply Chain Division. 

Job Role
As a Customer Service & Dispatch Coordinator, you must have a great telephone manner and customer service skills, with knowledge of Microsoft packages such as Outlook, Excel, and Word.

Requirements
•    Processing sales orders on the Company database 
•    Answering customer enquiries via phone and/or email on lead times, technical queries, deliveries etc, and directing to the right colleague if needed 
•    Assisting in handling complaints and any returns queries 
•    Collaborate with the warehouse team and relay any relevant information to the sales department so they can update the customers 
•    Working within Supply Chain to provide the best possible service to customers 
•    To process incoming orders, purchase orders, inventory stock management
•    Provide support and assistance to customers, sales team and other departments 

Personal Profile 
•    Use our in-house system to process customers’ orders for delivery or collection
•    Gain an understanding of the products we manufacture and dispatch 
•    Schedule deliveries with our external haulage contractors

Hours
Monday to Thursday 8.30am–5pm and Friday 8.30am–3.30pm

Other Info
•    Healthcare contributions towards dentists, opticians, chiropractic massages etc (after 3 months) 
•    Discounts on selected shops (after 3 months)
•    Company events
•    Free on-site parking 
•    On-site canteen facilities

Ref Code: FMW41700JHN

To apply or for more information, please e-mail in strict confidence, with an updated CV, including salary details, quoting the above reference and for the attention of Jon Hemming-Nash or call 020 8203 1000.

Due to a high volume of responses, we cannot reply to each application individually. If you have not had a response within one week, we are sorry to say your application has not been successful on this occasion.
 

Company

CPA Recruitment rebrands as The People Co.

CPA Recruitment has rebranded as The People Co., putting people directly at the heart of its brand.

Established in 1987, The People Co. is an expert team of people consultants, focusing on permanent and interim roles in food and consumer goods. We build strong connections and trusted, long-term relationships with all our clients and candidates.

Spanning the UK, Europe and North America, the business works with start-ups through to established multinationals, from graduate and supervisory level to senior management and director-level.

The People Co.’s focus, structure, client base, People and locations remain the same as before.

people co

Our Story

Resourcing solutions. Sounds a bit impersonal, doesn't it? That's just not how we role; at The People Co., we're all about people!

Can we help our clients fill their job vacancies? Absolutely.

Can we help our job candidates find the right job? You bet we can.

We’re an expert team of people consultants, focusing on permanent and interim roles in food and consumer goods. We build strong connections and trusted, long-term relationships with all our clients and candidates.

From our offices in the UK and North America, we work locally and globally with clients from start-ups to established multinationals. And with candidates from graduate and supervisory level to senior management and director-level. All of this is underpinned by our 36 years’ heritage in providing a flexible, bespoke service.

Areas our People cover

From beginning to end, we cover roles across the whole food and consumer goods supply chain. Our team of People - dedicated sector specialists - really know their onions and many have experience of working in the industry themselves.

As well as covering mature areas of the market, we ensure we’re on top of emerging areas, so we can support clients as best we can.

 

Company info
Website
Telephone
020 8203 1000
Location
Eclipse House
20 Sandown Road
Watford
Watford
Hertfordshire
WD24 7AE
GB

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